The Office of Admissions and Evaluation is seeking a Strategic Integration Manager to support change management, communication, research, and other project related responsibilities. This role interacts with OAE leadership and leaders across the University to drive changes that will shape the future of the University. This position supports and coordinates strategy development, and helps ensure organizational alignment, promotes open communication and employee engagement, and delivers successful implementation and adoption of changes. An ideal candidate will have experience supporting change initiatives, will demonstrate strong communication and presentation skills, will approach work with creativity and enthusiasm, and will be able to work independently to get results.
1.Works with key stakeholders to ensure efficient and cost-effective implementation of key strategic change initiatives and advises on best practices in the formulation of plans and activities to support project implementation. May interact with management to ensure smooth implementation.
2.Communicates with and interviews subject-matter experts, consultants, vendors, and organizational groups to fully understand business process and procedural changes required to support end-users.
3.Develops and implements appropriate policies and projects to ensure sustainable change efforts. Identifies resistance and performance gaps, and works to develop and implement corrective actions.
4.Develops project, communication, and change management plans, directs and coordinates activities of project personnel to ensure work progresses on schedule, and captures lessons learned post-project closure to support continuous improvement goals.
5.Coordinates with members of the project teams and OAE leadership to ensure integrated deployment of change initiatives. Prepares affected personnel for implementation of changes resulting from project and initiatives includeing changes to process, policy, technology, tools/resources, staffing, or regulatory/compliance requirements. May provide training, support quality assurance through testing and audits, manage communications and change management activities, and support continuous improvement efforts.
6.Prepares reports for management and clients by collecting, analyzing and summarizing information, data, and trends. Researches, analyzes, and formulates recommendations for continuous improvement.
7.Creates status reports for management to keep them apprised of progress and any anticipated issues. May serve as the representative of departmental leadership at meetings and express those leaders' viewpoints. May compose communication on behalf of leadership, which requires knowledge of their views, philosophy, and some understanding of technical matters. Prepares reports including conclusions and recommended solutions to operational and administrative problems.
8.Perform other duties as assigned or apparent.
9.May include direct supervision of department staff.
10. Some travel may be required.
Bachelor's degree in Education, Business, Information Systems, Communication, or a related field required
Two (2) years of recent experience in project management or change management
Two (2) years demonstrated experience managing organizational change
Proficiency in SharePoint, MS Project, Excel, PowerPoint, Word, and Office 365 applications
Ability to effectively identify and engage stakeholders to support the change effort.
Excellent oral, written and interpersonal communication skills
Results oriented and able to manage multiple priorities simultaneously, demonstrating strong time management.
Certification in Project Management by the Project Management Institute or a Masters Degree in a related field (i.e., business, technology, communication, education)
Ability to drive change management/implementation, and process changes as these relate to improving business performance
Ability to effectively interact with managers and teams to achieve improved business results
Ability to effectively work with groups to implement business improvements.
Experience working in a lean agile environment and/or training in Scaled Agile Framework.
University Of Phoenix