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Strategic Initiatives Program Administrator

Expired Job

City Of West Hollywood, CA West Hollywood , CA 90069

Posted 5 months ago


Performs a variety of complex professional functions related to cross departmental strategic programming, including: serving as project manager for grants, Strategic Initiatives programs and projects; program/project design, implementation, oversight and evaluation; collecting, analyzing and presenting data; writing reports and plans to support the work of the division's various initiatives; serving as a cross departmental, inter- and intra-agency liaison in support of the Strategic Initiatives Division; reviewing and analyzing programmatic and fiscal reports.

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Deadline to apply is TUESDAY, SEPTEMBER 4, 2018 at 5:00 pm. Please plan accordingly to meet the application deadline. Applications will not be accepted after the deadline.

  • If you have problems creating a user account or submitting your online application, please contact NEOGOV applicant support directly at 855.524.5627

(Please note: Applicant Support Hours are Monday through Friday, 8am - 5pm Pacific Time and, depending on call volume, may be an automated voicemail system or live support).


ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)

Conceptualizes and develops projects, including: assessing community needs; researching and evaluating grant opportunities to pursue viable sources; creating complex statistical demographic analysis; implementing and managing program scope of work, budgets and timelines; quantitatively evaluating project objectives, outcomes and effectiveness; supervising consultants; establishing individualized, program-specific volunteer recruiting procedures; interacting with residents, business community, and other stakeholders.

Represents the City and/or serves as a liaison and/or member of various committees/teams, advisory boards/commissions and collaborates with others to most effectively coordinate efforts and maintain cooperative relationships.

Establishes and maintains communications with elected officials, boards/commissions and partner agencies; prepares complex reports; receives, sorts, and summarizes material for the preparation of reports; prepares work reports, resolutions and staff reports and makes presentations.

Identifies and plans conferences related to issues impacting the community, including: developing agenda and curriculum; securing speakers; facilitating planning meetings; determining and delegating responsibilities; coordinating conference logistics; and evaluating events.

Organizes and arranges division activities with other departments, divisions and/or outside agencies; responds to constituent inquiries with information and referrals.

Oversees Strategic Initiatives projects and programs.

Designs materials, organizes and conducts training sessions on division projects and programs and supports communications and outreach efforts.

Monitors contracts, including: drafting requests for proposals (RFP), analyzing and evaluating responses and recommending contract award and budget; drafting and negotiating contracts; and consulting with contractors with and providing assistance to contractors and administrators; managing programs; providing guidance to staff and resolving problems; conducting site visits to determine compliance with contract and City policy; reviewing documentation systems; reviewing and managing budgets; and approving budget modifications.

Ensures quality standards and compliance with regulations are maintained.


Administers and guides special projects and programs of the division, including: program design and development; support of contracted and collaborative agencies to reach agreed-upon goals.

Assists in the planning for both short and long-term goals, objectives and strategies for the department.

Proposes, develops and coordinates special events related to division initiatives, including: coordinating promotion, securing speakers, vendors, etc.; coordinating with other departments; and making presentations to obtain approvals and funding.

Assists in the development and implementation of a wide variety of communication and outreach efforts

Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications, developing subject matter expertise in the focus areas of the division.

Interacts with a variety of high level individuals, both internally and within the community to provide information, disseminate departmental information and assist in resolving administrative issues.

Follows up on inquiries from various agencies, groups, media, etc., regarding department programs and services.

Disseminates a variety of information to various agencies, divisions, or departments via telephone, mail, e-mail and social media.

Performs other related duties as assigned.



Education and Experience:

Bachelor's degree from an accredited four-year college or university in a related field; Master's degree is preferred; and,

Four to five years of progressively responsible related experience; or,

Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:



Knowledge of:

Administrative principles and practices, including goal setting and implementation.

Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues.

Principles, practices and theories of program design, implementation and evaluation, as well as social services delivery, specifically related to homelessness, older adults, LGBT issues, poverty reduction, women's issues, etc

Principles, methods and techniques of contract administration, negotiation, monitoring and evaluation.

Principles and practices of public administration, including knowledge of government organizations and operations.

Non-profit organization service delivery, management and administration.

Budget and grant development processes and procedures.

Preparing clear, concise reports, correspondence and other written material.

Municipal contract management.

Principles, practices, and techniques of effective customer service and collaborative problem solving.

Methods and techniques of research, statistical analysis and report presentation.

Program management techniques, including contract management.

City government organization and operations.

External governmental bodies and agencies related to area of assignment.

Skill in:

Planning, organizing, assigning, directing and, reviewing the work of staff.

Preparing clear and concise reports, correspondence, and other written materials.

Interpreting laws and legislation.

Conducting needs assessments.

Developing, managing and promoting programs and projects.

Public speaking techniques.

Using tact, discretion, initiative and independent judgment within established guidelines

Developing and implementing long and short term plans and policy recommendations.

Analyzing and resolving administrative situations and problems.

Record keeping, report preparation, filing methods, and records management techniques.

Researching, compiling, and summarizing a variety of informational and statistical data and materials.

Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.

Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.

Communicating verbally and in writing with internal staff, the public, and City and government officials in order to give and receive information in a courteous manner.

Using computer and all appropriate computer applications to perform the essential and important functions of the job.

Operation and routine maintenance of general office machines such as copiers, facsimile machines, and telephone systems.

Being innovative and strategic in leveraging municipal and other governmental resources.


Ability to think and plan strategically for short- and long-term program goals.

Ability to read and interpret documents such as operation and maintenance instructions, and procedure manuals.

Ability to communicate in English both orally and in writing at the appropriate level.

Ability to perform mathematical calculations at the appropriate level.

Ability to maintain confidentiality of community members accessing City services where/when appropriate.

Ability to establish and maintain effective and professional working relationships with others.

Ability to learn and follow City and departmental policies and procedures.

Ability to analyze and resolve complex problems involving several variables.

While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and occasionally push, pull and/or lift up to 10 pounds.

Selection Process:

All applicants must submit clear, concise and complete information regarding their qualifications for the position.

Testing may consist of any or all of the following components, when applicable:

  • Basic Office Skills/MS Word/Excel

  • Written Examination: to measure job-related knowledge and abilities

  • Oral Interview: to evaluate education, training and experience; communication skills; and interpersonal skills.

NOTE: Resumes will not be accepted in lieu of the application or supplemental application materials.

Working Conditions:

Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.

The incumbent's working conditions are typically moderately quiet, but may be very loud at some locations or during the completion of some functions.

Working time may require irregular hours, various shifts, weekends, holidays, and on-call status

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

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Strategic Initiatives Program Administrator

Expired Job

City Of West Hollywood, CA