Strategic Deal Desk Analyst

New Relic San Francisco , CA 94118

Posted 2 months ago

Your Opportunity

We are looking for a highly motivated, results-oriented Strategic Deal Desk Analyst! Join our Finance organization as a team player who has the ability to work across departments with disparate needs. If you excel at problem solving through critical analysis and are challenged by process review and continuous improvement read on.

What You'll Do

  • Provide business insight, pricing and product knowledge, as well as analytical support to Sales, including customer interaction, for large, complex, non-standard transactions.

  • Nurture and sustain strong working relationships with pivotal business partners (e/g Finance, Legal, Support, etc.) to help expedite the review and approval process.

  • Understand the start-to-end processes to help facilitate all aspects of the role such as contract negotiations, contract signatures, order processing, and SFDC data management.

  • Build and review a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearly documented as well as being fully compliant with New Relic's internal policies.

  • Deliver ongoing education and training to ensure Sales' understanding of and compliance with non-standard deal processes.

  • Plan and coordinate all necessary training documents and presentation for new sales hires.

  • Safeguard and manage data quality in SFDC for all proposed and closed quotes/deals.

Your Qualifications

  • 4+ years Finance/Deal Desk/Operations experience in a high-tech environment.

  • Experience with Zuora and SalesForce CPQ.

  • Demonstrated capability to build strong alliances with internal business units.

  • Experience structuring complex SaaS deals.

  • Understanding of revenue recognition principles particularly under ASC 606

  • Experience in data analysis, modeling and/or financial analysis.

  • Strong communication, interpersonal and problem-solving skills.

  • Bachelor Degree in Business or a similar discipline required.

Please note that visa sponsorship is not available for this position.

Our Office

Our office is in the tech-rich urban center of San Francisco, with easy commute access and a plethora of good eats. We provide competitive compensation, equity and big-company benefits (medical, dental, etc.)-all while maintaining the energy, agility, and fun of a start-up.

About Us

New Relic (NYSE: NEWR) is the industry's largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We're proudly trusted by more than 50% of the Fortune 100.

Founded in 2008, we're a global company focused on building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.

Our Hiring Process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

#LI-BN1


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Deal Desk And Deal Strategy

Docusign, Inc.

Posted 3 days ago

VIEW JOBS 4/1/2020 12:00:00 AM 2020-06-30T00:00 Manager Deal Desk and Deal Strategy Business Practices | San Francisco, USA Our agreement with employees DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. The team Our Finance team plays a critical role in ensuring accurate financial reporting, optimal financial management, and efficient operations across DocuSign. The team consists of Accounting, Financial Planning & Analysis, Revenue Operations, Investor Relations, and Business Operations. The Finance team partners across all organizations in DocuSign to appropriately allocate resources, inform key business decisions, and facilitate the execution of our operational plans. This position The Manager, Deal Desk is a high-visibility role that works on our high-risk and complex transactions. This essential role sits at the nexus of multiple functions including sales, product management, pricing strategy and legal to ensure that contracts are structured to maximize value. This role enables one to become an expert in DocuSign business practices and develop a thorough understanding of how all the parts of the business fit together. Working with senior sales leadership and executives, the Manager, structures and approves complex and high-risk deal proposals on behalf of management. Acting as a trusted advisor and financial problem solver, you will meet with stakeholders to create winning deal structures that maximize partnership opportunities. This is a new function and we are looking for an experienced professional to help build this new team from the ground up. This position reports to the Director of Business Practices Responsibilities * Develop innovative deal structures * Coach and enable sales on deal strategy * Review and approve contract pricing and terms on behalf of senior management * Manage the approval process * Build, maintain and report on business KPIs to senior management * Assist the Finance team with identifying underlying process issues and internal control gaps, propose process changes and new controls as necessary Basic Qualifications * BS or BA degree required * 8 years of pricing strategy, deal support, bid manager or sales finance experience * SaaS Master Service Agreement term approval experience Preferred Qualifications * Previous experience in a contract related position at a SaaS company * Experience in a role evaluating commercial/business risk factors * Superior analytical background with strong problem-solving skills * Superior scenario modeling experience in excel * Highly effective communication skills * Capable of explaining concepts clearly and credibly across all levels of the organization * Ability to build relationships and work collaboratively to drive results * Must be detail oriented About us DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing. DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the discussion and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. #LI-SN1 Docusign, Inc. San Francisco CA

Strategic Deal Desk Analyst

New Relic