Strategic Customer Representative-Entertainment

Ashtead Group Plc Fort Mill , SC 29716

Posted 3 months ago

Job Description:

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

JOB DESCRIPTION SUMMARY

The primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high profile Live Entertainment events. This will be accomplished by increasing revenues and building long-term relationships, specifically with Power & HVAC services. This role will target growth from customers, and new potential customers/prospects, to the program. With the expectation to influence and manage decision maker relationships with customers, requiring temporary Power & HVAC for their events. This position will also serve a mentor and liaison role in the overall go-to-market sales strategy for Power & HVAC, with Sunbelt stakeholders who are also working within this sector.

Position Responsibilities:

  • Management of customer relationships and account development.

  • Prepare for each event by self-performing: take-off's; detailing lay-out; understanding of scope of work; specification sheets; 1-line drawings and materials to power, distribution, HVAC, safety and related customer needs.

  • Deliver consistently detailed and highly professional quotes, in a timely manor.

  • Make office and field visits to build on or create new relationships.

  • Coordinate with other Sunbelt stakeholders for each customer and event.

  • Build a clear 'quote and jobs-won' pipeline. Utilizing target customers and events calendar. Discuss upcoming jobs and equipment requirements, in a timely manor, with inside sales support, national and local sales people and operational managers.

  • Actively promote other specialty businesses, including Ground Protection, General Tool, Climate Control, Flooring Solutions, Pump Solutions, etc.

  • Investigate and resolve any issues including contract, invoice, service, etc.

  • Identify new customers for the program.

  • Present to owners, decision makers & influeners of target customers. Qualify needs and offer solutions.

  • Create strategic customer agreements and complete process with our Contracts, Pricing and Sales management teams.

  • Review the customer's account with accounts receivable on a monthly basis and resolve any issues.

Other requirements:

  • At least four years previous outside sales experience.

  • Knowledge and proven sales performance in: Live Entertainment or related sectors; different phases of Events; Power & HVAC equipment applications and solutions.

  • Strong Power and/or HVAC technical applications knowledge is a must.

  • Safety minded, preferably holding an OSHA10 card or similar proven safety training accreditation.

  • Must have excellent math, spatial thinking, oral and written communication skills.

  • Able to lift, bend, stoop, squat, reach, crouch and kneel.

  • Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products

Sunbelt Rentals is an EOE.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar

Gear up for an exciting career!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


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VIEW JOBS 8/26/2019 12:00:00 AM 2019-11-24T00:00 Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY The primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high profile Live Entertainment events. This will be accomplished by increasing revenues and building long-term relationships, specifically with Power & HVAC services. This role will target growth from customers, and new potential customers/prospects, to the program. With the expectation to influence and manage decision maker relationships with customers, requiring temporary Power & HVAC for their events. This position will also serve a mentor and liaison role in the overall go-to-market sales strategy for Power & HVAC, with Sunbelt stakeholders who are also working within this sector. Position Responsibilities: * Management of customer relationships and account development. * Prepare for each event by self-performing: take-off's; detailing lay-out; understanding of scope of work; specification sheets; 1-line drawings and materials to power, distribution, HVAC, safety and related customer needs. * Deliver consistently detailed and highly professional quotes, in a timely manor. * Make office and field visits to build on or create new relationships. * Coordinate with other Sunbelt stakeholders for each customer and event. * Build a clear 'quote and jobs-won' pipeline. Utilizing target customers and events calendar. Discuss upcoming jobs and equipment requirements, in a timely manor, with inside sales support, national and local sales people and operational managers. * Actively promote other specialty businesses, including Ground Protection, General Tool, Climate Control, Flooring Solutions, Pump Solutions, etc. * Investigate and resolve any issues including contract, invoice, service, etc. * Identify new customers for the program. * Present to owners, decision makers & influeners of target customers. Qualify needs and offer solutions. * Create strategic customer agreements and complete process with our Contracts, Pricing and Sales management teams. * Review the customer's account with accounts receivable on a monthly basis and resolve any issues. Other requirements: * At least four years previous outside sales experience. * Knowledge and proven sales performance in: Live Entertainment or related sectors; different phases of Events; Power & HVAC equipment applications and solutions. * Strong Power and/or HVAC technical applications knowledge is a must. * Safety minded, preferably holding an OSHA10 card or similar proven safety training accreditation. * Must have excellent math, spatial thinking, oral and written communication skills. * Able to lift, bend, stoop, squat, reach, crouch and kneel. * Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products Sunbelt Rentals is an EOE. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter. Sunbelt Rentals, Inc. Fort Mill SC

Strategic Customer Representative-Entertainment

Ashtead Group Plc