Strategic Contracts Manager (Hybrid)

Job Description

SUMMARY

While other duties may be assigned, the ESSENTIAL DUTIES & RESPONSIBILITIES include the following:

The Bids and Contract Manager will receive sales opportunities and will be required to develop sales proposals worthy of a contract award. In this role, the Bids and Contracts Manager will work with cross-functional team members to help respond to Request for Proposals (RFPs), and manage the proposal development process to ensure on-time delivery of compelling, compliant, and well-written proposals. Once a contract is awarded, the person in this role will be responsible for negotiating certain terms and conditions and formalizing the contract. A strong background in contract management is ideal.

The position involves researching, writing, and producing a high volume of client-facing documentation on behalf of our company in support of an array of our products. The Teammate will do data entry in Salesforce.com or other data management applications as needed. The Team Member will interact with our retail stores, regional sales and account managers, other support center team members, legal department, and directly with customers. This position also requires managing all portions of the contract process including NDA's as well as renewals. There may be times that this position would need to attend pre-bid conferences with the Sales Manager and customer either in person or virtually. All documentation needs to be maintained and organized in a master file that may be of a legal nature.

A working knowledge (intermediate skill level) with Microsoft Office (Excel, Word and PowerPoint) is required. A high level of organizational skills and the ability to work with minimal supervision is necessary. Strong customer service skills and the ability to multi-task and operate under strict deadlines are required. The successful candidate is expected to be a self-starter, multitasker who works well under pressure, and follows through on tasks.

This position is HYBRID and will require in-office attendance approximately 3 times per week at our Raleigh headquarters in North Hills.

SUPERVISORY RESPONSIBILITIES

None required at this time.

WORKWEEK

The regular workweek is forty hours, however, the requirements of the position may warrant extended work hours.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer Management

• Must work well with stores and regional managers to ensure smooth execution of bid preparation and contract implementation.

• Proposal Preparation

• Must know how to populate, formulate and manipulate excel spreadsheets and complete bid documents for review and submittal.

• Administrative - maintaining customer files, data entry, maintenance of accounts, prompt responses to customer's needs, copying, scanning, filing, etc.

• Bid Proposals- Preparations and submittal of bids to municipalities, large fleets, and national accounts. Will maintain and update the bid status report (Bid & Contract Log) for weekly distribution.

• Analytical- Proven analytical skills and use of data tools and ability to verify data-integrity for analysis, analyze data for errors and inconsistencies for reporting and rebates.

• Ability to be flexible and work multiple bids or proposals in a single day.

• A desire to be a self-starter and drive to find efficiencies to current processes.

• Strong interpersonal skills, ability to interact effectively with team members.

• Ability to potentially travel for customer meetings and/or projects.

• This position requires a candidate with contract management experience.

• Automotive experience a plus.

EDUCATION AND/OR EXPERIENCE

Education

Bachelor Degree preferred or equivalent experience

Experience

• Intermediate knowledge of MS Excel and Word and minimum 5 years' experience working in a professional office environment required. Must possess a passion for providing excellent customer service.

• Specialized knowledge and Languages

• Must be familiar with common office practices, be fast and accurate with data entry and be able to manage several projects simultaneously, have strong organization and communication skills and know Microsoft Office programs.

CERTIFICATES, LICENSES & REGISTRATION

Is legally able to work in the United States.

PHYSICAL DEMANDS

• While performing the duties of this job, the associate is regularly required to work at desk on computer for duration of the workday.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is occasionally exposed to airborne particles.

• Remote employee, work from home. Occasionally drive to UPS store to drop off bid packages. May be some travel for trade shows, customer meetings and/or projects.

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