Strategic Client Development Associate

Hendricks Berkadia Ambler , PA 19002

Posted 6 months ago

Strategic Client Development Associate Philadelphia/Ambler

About us

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets. Our unique ownership structure allows us to put the client's interests first and creates a marketplace that delivers a superior experience.

Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. We invest in our people through our commitment to training, product development and enhancements in technology making Berkadia a truly innovative and supportive organization.

The Opportunity

The Strategic Client Development Associate will serve as a critical liaison between the Mortgage Banking & Marketing groups in pursuit of high-value Berkadia clients. The associate will meet with Mortgage Bankers, the Senior VP of Client Services, Berkadia Corporate Leadership, and potentially prospective clients, to learn clients' needs and discuss Berkadia's strategies to win their business through marketing our services and associated deal financials. The associate will be responsible for translating the pitch strategy to the Marketing team to inform their development of collateral to support the pursuit of a specific deal or in support of a general client introduction, as well as using the client-specific developments and market trends to inform the Marketing team's updates to general market-facing collateral. The associate will play a critical role in transforming the Mortgage Banking group's use of Berkadia's marketing services, and in being responsible for effectively storyboarding Berkadia's responses to client needs, will be directly executing Corporate Leadership's strategy. As the associate matures in this role, the opportunities to inform pitch strategies and present pitches to prospective clients will increase, as will the associate's interaction with Corporate Leadership.

While the focus of this role will begin with Mortgage Banking, we will be pitching the full suite of Berkadia services to prospective clients, and over time this role may have more formal interactions with other Berkadia business units.

Examples of tasks include:

  • Pre-prospect-meeting discussions with Mortgage Bankers and Production leadership to learn prospect profiletransaction history, business structure, market position, company value, etc.and how to craft the appropriate pitch message

  • Gather and interpret requirements from client and prospective client documentation to inform Mortgage Banker and Marketing discussions

  • Storyboard pitch presentations with Marketing team to maintain the Mortgage Banking group's voice, Corporate Leadership's strategy, and Berkadia's unique value throughout the messaging

  • Meet with Mortgage Banking and Corporate Leadership to discuss trends in client needs/Berkadia pitches and inform forward-facing go-to-market strategy

What the Associate will need to be successful in this role

  • Exceptional ability to communicate clearly both verbally and in writing with all levels of the organization

  • Ability to represent and manage the expectations/priorities of multiple user groups in delivering client-specific solutions

  • Ownership attitude can structure and synthesize complex, ambiguous problems, and determine a path forward, including requesting the resources necessary to accomplish the task

  • Outstanding attention to detail

  • Can-do, proactive attitude that can mean making suggestions and giving options rather than waiting for answers

What is required for this role

  • Bachelor's degree required; Business-related or Communications field of study preferred;

  • Minimum of three (3) years of professional experience; previous experience in a business analyst or strategic communications capacity required, preferably at a consulting company or in a similar environment

  • Ability to travel up to 20%

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

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Strategic Client Development Associate

Hendricks Berkadia