Strategic Acct Exec, TPA - Telecommute

Unitedhealth Group Inc. Brentwood , TN 37024

Posted 2 months ago

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Strategic Acct Exec, TPA is accountable for the client satisfaction and retention for our large client segment at UMR.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Accountable for the retention, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts

  • Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer

  • Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans

  • Responsible for value delivery to customer including plan performance, account management and service results

  • Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information/knowledge, to become an extension of the customer's business

  • Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention

  • Coordinate and influence superior customer service delivery developing and maintaining solid intercompany relationships

  • Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process

  • Prepare, host and follow - up an annual/quarterly strategic planning session with the customer

  • Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer

  • Maintain a high level of healthcare industry knowledge as well as customer's industry

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree OR 5+ years of equivalent experience in healthcare sales/account management field

  • 5+ years of working with senior-level executives and progressively increasing responsibility for client relationship management and consultation

  • 5+ years of account management/sales experience with a proven track record of strategic and consultative sales or account management experience in the medical benefits Insurance industry

  • 5+ years of experience using communications and interpersonal skills (internal/external)

  • 5+ years of proficiency in Microsoft Word and PowerPoint

  • 5+ years of experience preparing and presenting materials to client

  • 5+ years of experience working in partnership with underwriting and finance

  • 5+ years of experience with data analysis

  • TPA/Stop Loss experience in sales or account management

  • Sales insurance license must be maintained as required by state law

  • Willingness to travel, as needed

Preferred Qualifications:

  • Undergraduate degree

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $60,000 to $115,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: TPA HSB Sr Strat Acct Exec, Account Management, Employer & Indiv Acct Mgmt, Brentwood, Tennessee, TN, WFH, telecommute, telecommuter, telecommuting, work from home, work at home, remote

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Strategic Acct Exec, TPA - Telecommute

Unitedhealth Group Inc.