Store Team Member (Cashier, Stock, Sales)

Total Wine Melbourne , FL 32901

Posted 2 weeks ago

2302 Harnett Drive, Melbourne, FL 32940 USA

Store Team Member

Cashiers | Merchandisers | Sales Associates

POSITION HIGHLIGHTS

As a retail Store Team Member, you are responsible for providing an exceptional customer service experience by providing customers with fast and friendly service. Both part-time and full-time team members may be hired to assist customers on the sales floor proving customer service support, at the front end as a cashier, or as a merchandiser/stock associate to help ensure the store is well-stocked and freight is processed efficiently.

KEY RESPONSIBILITIES

  • Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services.

  • Learn Total Wine & More's product portfolio to provide customers with recommendations and connect them to the right product(s).

  • Maintain store visual presentation according to company merchandising guidelines, including the maintaining of aisles by following established sorting and stocking guidelines

  • Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery.

  • Perform cashier functions and adhere to minor policy while completing customer transactions.

  • Direct customers through the checkout lanes while accurately handling cash, checks, credit cards, travelers checks, gift cards, coupons, and balance a register drawer.

  • Maintain store safety standards.

  • Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

JOB REQUIREMENTS

Minimum Experience, Skills and Education:

  • 21 years of age or older

  • Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours

  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities

  • Desire to continually develop retail sales skills and knowledge of product and services

Preferred Experience, Skills and Education:

  • 1 year as a store associate or customer service representative (including greeting customers, building relationships, assisting in locating/selecting/selling product, and identifying/resolving customer issues)

  • Prior experience in a team environment requiring professional and effective communication skills

  • Wine and liquor sales specialist experience in a retail sales environment

  • Handling multiple projects/tasks at a time and meeting deadlines

  • History of willingly assisting others and acting as a team player

  • Strong interpersonal skills necessary for establishing customer and team relationships

  • Ability to demonstrate a positive and engaging attitude and demeanor

  • WSE, Sommelier, or other industry certification preferred

  • High School Diploma or equivalent

PHYSICAL REQUIREMENTS (with or without accommodations):

  • Ability to walk, bend down repeatedly, and be on feet for 10-12 hours a day

  • Ability to climb ladders and lift 50 lbs. overhead and repeatedly

About Total Wine & More

Total Wine & More is America's Wine Superstorethe country's largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. Today, our typical store carries more than 8,000 wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from America's most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

Our strength is our people. We are always looking for motivated, talented part-time and full-time team members who are interested in working for a company with entrepreneurial spirit and a passion for providing best-in-class customer service. Our retail stores and corporate office (called the Store Support Center) provide retail jobs with opportunity for career growth and advancement. Offering competitive compensation and comprehensive benefits for qualifying positions, we strive to ensure that all Team Members feel that they are a part of the business, as they are valuable resources to our customers, co-workers, and communities.

Drug Free Workplace

EOE


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cook Restaurant Team Member

Boston Market

Posted 3 days ago

VIEW JOBS 3/24/2019 12:00:00 AM 2019-06-22T00:00 You have one of the most important roles in a Boston Market restaurant. You are virtually single handedly responsible for making sure that we have all of our hot, fresh, gourmet side items, pot pies, soups and other awesome products available at all times that we are open. You are the guardian of our recipes and standards. By following our recipes and standards exactly, you ensure that every guest receives the same fresh steamed veggies, mashed potatoes, and creamed spinach whether they visit us in Boston, Florida, Chicago, Dallas or San Diego. You are also the person who makes sure that our food looks incredible in our hot case so that our guests want to come back and try more, and more, and more of our side dishes. All of this makes your role one of the most demanding, and critical roles, to our success and why you are one of the few to wear a chef coat. Of course, we want you to have fun while you're making our products, and we think you should be proud of the food you create for our guests. That is why we want you to enthusiastically announce that our "HOT FRESH MASHED POTATOES" are ready to be served to our guests, and why we want everyone to ECHO that announcement. We are all proud of the food you make, and we want to shout that to everyone!! Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly Boston Market Melbourne FL

Store Team Member (Cashier, Stock, Sales)

Total Wine