Store Sales Associate

US Foods, Inc. Charlotte , NC 28201

Posted 2 months ago

US Foods Culinary Equipment & Supplies, a Specialty Operations division of US Foods, is currently seeking a Store Sales Associate in Charlotte, North Carolina

ESSENTIAL DUTIES AND RESPONSIBILITIES

Retail Center

  • Provide prompt and courteous service to customers, including:

  • sales information and placing orders

  • prepare sales documents in an accurate manner

  • Remain informed on all new and existing products carried by the Company including product knowledge, sales, and customer return procedures.

  • Assist in maintaining product pricing labels, assuring they are properly placed on products and equipment. Setting up product displays and signage.

  • Assist in the maintenance of the showroom floor, closeout and warehouse area; products must be properly stocked, marked correctly, and kept neat and clean.

  • Assist with preparing the cash deposit, reconciling the cash register balance and cash receipts. Completing daily invoicing of merchandise that is purchased in the retail center.

  • Assist with receiving and put away of stock orders; unload, receive, uncrate, stage and accurately mark product for the showroom floor or closeout.

Solutions Center

  • Manage relationships with all customer channels through these communication vehicles: calls, Emails, Chats, and faxes and assist all customers in a professional, courteous, reliable, and responsive manner. Respond promptly with appropriates sense of urgency to customer contacts while providing superior customer service. Answer questions and provide product, processing, and pricing guidance.

  • Prepare quotes using AS400, AutoQuotes, customer contract guidelines, vendor quotes and vendor websites/calls. Return completed quotes to customer in timely manner.

  • Recognize the need for ancillary charges, (small package, broken carton charges), and add to the quote.

  • Call suppliers for additional deviations when necessary

  • Recommend products to fit customer needs / company profitability requirements

  • Interface with Account Managers, TM's, Specialists, Division buyers, Category Management, vendor rep groups, brokers, and end-user customers to provide an accurate quote.

  • Prepare freight quotes and send spec sheets as needed.

  • Utilize numerous pricing rules for customer, contract, vendor, division specific orders. Apply specific mark-ups / discounts as determined by customer group.

  • Prepare multiple quotes based on customer/quote type that allows for easier processing for division partners.

  • Enter customer orders/purchase orders accurately to ensure the highest level of accurate customer service.

  • Key direct channel orders and manage credit card/leasing transactions.

  • Quality check Division Purchase Orders, fix as necessary, and communicate with Division Buyers/Specialists on missing or incorrectly provided information.

  • Manage large projects or product rollouts as necessary by customers.

  • On stock orders, manage all division stocking, pricing and product, delivery, carriers, CES pricing requirements. Manage companywide rollouts of into stock products.

  • Participate in and satisfactorily complete all required training and development programs required for the assigned position.

  • EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*

Education/Training: High School Diploma or GED equivalent is required

Related Experience: A minimum of one year prior experience in retail selling; Culinary Equipment & Supplies is preferred. Warehouse experience is preferred.

Knowledge/Skills/Abilities:

  • Extensive knowledge of restaurant equipment and supply industry including product and product application

  • The ability to verbally and in writing communicate to all levels of the organization is necessary.

  • The position requires above average personal computer skills and proficiency using Microsoft Office software to include Word, Excel and Email and the ability to use Intranet and Internet applications.

  • Ability to calculate basic math equations including pricing, discounts, mark ups. Ability to deviate bids and problem solving to balance profitability and customer experience across the organization.

  • High level of detail orientation is necessary.

  • Basic sales techniques over the telephone are necessary.

  • High level of problem solving and decision making is required. Problem solving includes deviations, expediting shipping, product selection.

Bilingual skills are preferred; speak fluently in either Spanish or Asian languages.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Store 2696 Charlotte NC

Sherwin-Williams

Posted 1 week ago

VIEW JOBS 1/3/2019 12:00:00 AM 2019-04-03T00:00 WELCOME TO SHERWIN-WILLIAMS Sherwin-Williams is the largest paints and coatings company in the world. With $15.8 billion in sales, more than 4,100 stores, and 140 manufacturing and distribution centers worldwide. Our 60,000 employees across the globe are diverse, innovative and passionate. With a variety of rewarding and challenging opportunities, Sherwin-Williams is a great place to launch and grow a career. Find yours and join us today. This position is responsible for supporting the sales efforts at a Sherwin-Williams paint store, servicing wholesale and retail customers. It will assist customers in person and over the phone by determining needs and presenting appropriate products and services. This involves ensuring that sales transactions are completed accurately, maintaining accurate work order files and formulas, pulling appropriate products from the sales floor or warehouse, and tinting and mixing them to customer specifications. This position will also stock shelves and set up displays, clean store equipment, and load and unload trucks. It may also assist in making deliveries if necessary. BASIC QUALIFICATIONS: * Must be at least 18 years of age. * Must be legally authorized to work in country of employment without sponsorship for employment visa status. * Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. * Must be able to tint paint, therefore, must be able to distinguish the difference between colors. * Must be able to operate a computer and communicate via the telephone. * High school diploma or comparable certification (e.g. GED). PREFERRED QUALIFICATIONS: * Prior experience in a sales or customer service position. * Customer service skills, including problem solving and handling customer complaints. * Good written and verbal communication skills. * A valid driver's license. Who we are - At Sherwin-Williams, we're proud of the company we keep — our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers. Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, citizenship status, marital status or any other consideration prohibited by law or contract. VEVRAA Federal Contractor requesting priority referral of protected veterans. Sherwin-Williams Charlotte NC

Store Sales Associate

US Foods, Inc.