Store Operations Coordinator

General Nutrition Centers Pittsburgh , PA 15201

Posted 2 months ago

The Store Operations Coordinator will successfully support and organize the programs and activities that pertain to omnichannel or store initiatives as well as other operational systems, projects, and launches. JOB RESPONSIBILITIES:

Organize active and pending project integration status updates effectively, including omni-channel initiatives (OMS), communications (Opterus) and in-store POS functions (Xenia, applications, etc.) Facilitate collaborative conversations with cross-functional partners on executing primary work streams; enable development and implementation of project plans, timelines and communication Collaborate with supervisor and other operational teammates in executing the development of processes and instructions that will improve efficiencies and workload Spend time in stores, with Store Leadership, understanding their needs and identifying opportunities within the store environment to contribute to the identification of solutions that ultimately simplify workload Monitor Order Management System for current status and needed follow up Manage orders that have issues, those that are aged, and order errors that are stuck somewhere in the system and escalate issues when necessary Support content development for field-facing communications, tools and resources for new and upcoming operational initiatives or pilots Review and analyzes key performance indicators related to stores to sustain and improve processes Coordinate order fulfillment, manage inventory, and coordinate client service activities Provide excellent client service and partner with store leadership on key initiatives that support the team and drives sales goals Additional duties as assigned SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. PHYSICAL ASPECTS/WORK ENVIRONMENT:

Regularly required to stand; walk; sit; use hands or fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. Regularly/Occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually low/moderate.

  • Reasonable accommodations may be made to enable individuals to perform the essential functions QUALIFICATIONS: Bachelor's Degree in Marketing, Communications, or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required 1+ years progressive operations experience preferred Retail experience preferred High degree of proficiency MS Office Suite, Outlook & Internet applications

Coordinator, Store Operations Updated: August 3, 2021 Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines and reporting Ability to read, write, and comprehend simple instructions, short correspondence, and memos Ability to work overtime as necessary Ability to work a flexible schedule, including weekends GNC Holdings, LLC is an Equal Opportunity Employe



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Store Operations Coordinator

General Nutrition Centers