Store Manager

The Luxottica Group Dearborn , MI 48126

Posted 3 months ago

Requisition ID: 129098

Store #: 003363 LensCrafters


LensCrafters is bringing it's optical retail experience to Macy's department stores in the U.S.

Macy's and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear.

LensCrafters reinforces Macy's commitment to the health and wellness of its customers. Eye health is critical to everyone's personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy's strengths.

If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding career.


The overall mission of the LensCrafters at Macys Store Manager is to be a leader and business owner within the marketplace and LensCrafters organization. The Store Manager establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience, establishing high standards of performance and operational excellence through exceptional high performing talent and adherence to all policies and procedures.


  • Drive quality and improvement to meet/exceed all key performance indicators

  • Ensure LensCrafters is known as the leading optical provider within Host/community/market

  • Demonstrate deep understanding of retail business and the capability to transfer knowledge to superior sales and business results

  • Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth

  • Propose and execute business plans to maximize sales and profit, identifies root cause of issues and address recovery opportunities

  • Lead a team through strong knowledge and skills regarding customer relations and deliver unsurpassed Customer Experiences

  • Manage profits and expenses for the store

  • Consistently establish clear expectations, train, coach and develop team to perform the job with excellence and great accountability

  • Recruit and select high caliber, success oriented talent, top-grade team and create talent pipeline for succession planning

  • Follow workforce management guidelines to optimally staff store, ensuring the right level of talent is scheduled appropriately based on the needs of the business

  • Execute visual directives to achieve a consistent company message and high standards.

  • Effectively leads Doctor of Optometry co-planning business meetings

  • Leverage insurance plans with local companies and attends local health fairs

  • Adhere to and ensure compliance of team to Company and Host policies and procedures

  • Perform administrative duties to include cash, payroll, inventory management, technical application and understanding

  • Ensure all Company approved safety programs are implemented and maintained

  • Work weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met


  • High School graduate or equivalent

  • 4+ years management/supervisory experience

  • A proven track record of delivering results and positive growth

  • Excellent business and financial acumen including operational analysis

  • Comprehensive knowledge of retail operations, processes and policies

  • Strong basic math skills

  • Familiarity with cash register, computers and calculators

  • Strong command of the English language for all correspondence


  • College degree or equivalent

  • Previous experience in leadership position within retail and customer service

  • Knowledge of basic optics

  • Knowledge of current store merchandise

  • State licensure (if applicable) and/or ABO Certification in non-licensed states

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

Claire's Accessories

Posted 2 weeks ago

VIEW JOBS 1/5/2020 12:00:00 AM 2020-04-04T00:00 Claire's - A Career that's always in style Store Manager Opportunity About the Role * As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more * Sales and profit: achieving store targets through driving sales * Customer service: delivering the finest level of customer service * Store operations: keeping the store running smoothly * Commerciality: Ensuring your store is well merchandised and commercially correct * Team leadership: recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results * Ear piercing (you will receive full training) About You * High school diploma or equivalent required * 1 to 2 years retail management experience * Excellent verbal/written communication and organizational skills * Basic computer skills * Sound understanding of mathematics and strong reading comprehension skills * Understands the importance of Customer Service * Ability to analyze sales reports and strategically problem solve * Ability to stand during scheduled shifts * Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally * Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers * Ability to operate POS system About Claire's * A leading high street fashion retailer with +3000 stores globally * We specialize in fashionable jewelry, accessories and cosmetics products * Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends * We are a fun place to work! We encourage all store members to wear our product * We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Claire's Accessories Dearborn MI

Store Manager

The Luxottica Group