Store Manager

Stage Stores, Inc. Athens , AL 35612

Posted 7 days ago

REPORTS TO: District Manager

OBJECTIVE:

To manage total store to maximize sales, service, presentation and profitability and to minimize inventory shortage.

RESPONSIBILITIES:

SALES:

  • Manage total store to maximize sales and profits.

  • Drive store's Credit Applications, Magazine Subscriptions and "40 & Fabulous" programs to achieve goals.

  • Know sales goal, actual sales and trends to achieve plan.

  • Ensure promotions are set and markdowns are taken in a timely, thorough, and accurate manner.

  • Ensure proper execution and maximize productivity of key programs such as Tuxedo, Gift Card, and other ancillary sales.

SERVICE/PEOPLE:

  • Ensure highest level of customer service is provided to all customers at all times and customer expectations are exceeded.

  • Implement and adhere to company's customer service standards, and insist every customer is acknowledged, thanked, and invited to return.

  • Adhere to the guidelines of No Complaints Program to create a pleasant shopping experience for every customer.

  • Maintain a high level of personal motivation and integrity, setting an example for others.

  • Ensure courteous and professional handling of returns.

  • Actively and effectively recruit, interview and hire quality, motivated and service-minded candidates for all positions.

  • Provide training on a continuous basis using company training programs to ensure understanding and compliance of all associates.

  • Communicate relevant information regarding job responsibilities, goals and company objectives to associates.

  • Delegate and assign associate duties fairly and follow-up on assignments.

  • Evaluate and provide feedback to assistant managers, supervisors, sales associates, beauty advisors and sales support associates.

  • Ensure consistency, fairness and proper documentation to improve associates' performance.

  • Submit management work schedule to district manager on time and personally adhere to schedule as well as adhering to the weekly base schedule hours.

PRESENTATION:

  • Maintain high level of merchandise presentation to company published standards and best practices.

  • Ensure daily adherence to standards across all families of business (floor plans, adjacencies, density of merchandise flow, etc.).

  • React to all current direction and update merchandise presentation accordingly.

  • Utilize visual tools to create exciting walls and windows per Quarterly Visual Merchandising instructions floor plans.

OPERATIONS:

  • Maintain and uphold standard of "Cleanest Store in Town" throughout the store including sales floor, bathrooms, fitting rooms, offices, wrap stations, associate break room, stockrooms, receiving and storage areas.

  • Direct and execute all store operations, policies and procedures, key initiatives and best practices.

  • Manage weekly/monthly payroll and non-payroll (electricity, supplies, etc.) expenses in line with budget and sales rate.

  • Work with District Manager to develop and execute plans for store to improve profitability, greater productivity and efficiency.

ASSET PROTECTION

  • Protect store assets and hold shrink below Company Shrink Goal by ensuring all security policies and procedures are followed.

  • Monitor fitting rooms and high risk areas of store.

  • Comply with Store Operational Control Audit, Price Audit, Return Management and Shrink Reduction initiatives.

  • Ensure compliance with procedures for receiving, shipping, sorting, and processing freight.

  • Ensure proper store opening and closing procedures are followed and that store is secure at time of closing.

  • Ensure damages are completed according to procedure and shipping deadlines.

  • Ensure retention of records and files as directed by procedures.

This list is a general summary of the duties and responsibilities for this position. However, there may be additional responsibilities as directed by the company or the immediate supervisor to meet the needs of the business.

Requirements

Associate's Degree or Certification in related field.

Significant Retail Management experience

Leadership Attributes

  • Values-based Leadership

  • Business Leadership and Strategic Perspective

  • Thought Leadership

  • Talent Leadership

  • Deliver Extraordinary Results

  • Change Transformation

Work Schedules include a variety of day, evening and weekend hours

This job description is not all inclusive. Stage Stores, Inc. reserves the right to amend this job description at any time. Stage Stores, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

Sally Beauty Supply

Posted 3 weeks ago

VIEW JOBS 2/25/2019 12:00:00 AM 2019-05-26T00:00 Overview Sally Beauty is the world's largest wholesale and retail distributor of beauty supplies and we have over 3,300 stores carrying over 7,000 professional products for our customers. We are currently searching for enthusiastic Store Managers to join our growing team! As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the quality and hard work of our valued team members to bring the Beauty world to our customers. Responsibilities * Hire, train, develop, and lead your staff to ensure that your employees are providing superior customer service and performing to their highest potential. * See that the optimal customer experience is achieved by ensuring excellent store appearance, maintaining high standards of merchandising, and coordinating special promotional activities as assigned . * Effectively oversee all store operations with an emphasis on maintaining within the assigned budget, controlling expenses, growing sales, and managing inventory. * Protect customers, employees, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. * Develop the strategies necessary to achieve sales results through business analysis, action planning, effective communication, and consistent accountability. Qualifications * Demonstrate the highest level of leadership and ethical standards, with a drive to uphold our "Culture of Can Do" * Possess a passion for the beauty industry with the desire to constantly learn and then teach our store personnel and customers about our products * Display strong organizational and planning skills with the ability to multi-task, problem-solve and act independently * Self-starter with a drive to continuously learn and develop in career * Must be 18 years of age or older * Must have 3+ year(s) of retail sales/customer service experience * Must have 1+ year(s) of managerial experience * Licensed cosmetologist desirable but not required Work where we treat you and our customers as a priority-- * Employee discount * Free samples of many of our new products * Opportunities to grow your career within the company * On-going product knowledge programs and customer experience coaching * Work in an environment focused on and surrounded by beauty Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, nation origin, sex, sexual orientation, disability or other categories protected by law. IND123 #LI-DNI Sally Beauty Supply Athens AL

Store Manager

Stage Stores, Inc.