Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Store Manager - Shoppes At Union Hill

Expired Job

Jill Acquisition LLC Denville , NJ 07834

Posted 3 months ago

Overview

The Store Manager is responsible for leading their store team to maximize store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Works closely with the District Manager to ensure corporate policies are adhered to and ensures excellent J. Jill visual merchandising and operational standards in the store.

Responsibilities

Sales Generation and Performance

Accountable for leading the store team to achieve individual and store sales and productivity goals through inspiring and motivating coaching:

  • Lead the achievement of store sales plan and all store goals and develop actionable plans to improve store performance if necessary

  • Ability to forecast and analyze business and communicate appropriate goals to associates to drive results and hold teams accountable, while managing expenses

  • Communicate store and individual goals to all associates in the store and coach and motivate associates to contribute their best efforts. Ensure the management team is using current reports and tools consistently and effectively to communicate the right goals and priorities to all associates

  • Identify and celebrate individual and team successes

  • Drive, in partnership with District Manager, local outreach and events to acquire new customers and increase customer visit frequency, in alignment with brand right, company sponsored programs

  • Build customer loyalty by leading associates to create genuine connections with customers, drive J. Jill credit card business, and loyalty programs as applicable

  • Work with customers and lead the team to resolve merchandise and customer service issues timely and effectively, ensuring a positive customer experience and continued customer loyalty

Talent Management

  • Identify and continually recruit talent to support J. Jill culture, goals and objectives, maintaining bench strength to ensure all positions are filled in a timely manner

  • Responsible for creating a top producing, talented team that is focused on achieving individual and store goals. Coach and develop associates to achieve goals through positive, specific and inspiring feedback and challenging assignments

  • Conduct ongoing training and development of all associate on selling culture and techniques, policies and procedures, and operational and visual merchandising standards

  • Resolve HR related issues timely and professionally according to company policy in partnership with District Manager

Coach and Develops Store Team

  • Create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution:

  • Act as a sales leader by delighting customers with service that is unique to her needs, helping customers build an entire wardrobe through genuine, guiding and helpful advice

  • Ensure an effective leader is scheduled and functioning in the role of sales leader on the sales floor at all times, creating a positive and energetic environment

  • Challenge individuals to learn and grow and try new skills and selling approaches, and share their successes and knowledge with one another

  • Encourage store associates to try on new styles to further their product knowledge and share product knowledge with their team

  • Encourage store associates to project J. Jill brand and style advisor image

  • Direct and coach all associates to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customers

Visual Merchandising

  • Strong visual merchandising skills with ability to make appropriate product and fixture placement decisions

  • Plan, direct and execute floor sets and ongoing re-merchandising of store to delight and inspire the customer

  • Ensure excellent visual standards are consistently maintained

  • Ensure the sales floor is continually replenished according to minimum product level standards

Operational Excellence

  • Create optimal weekly store schedules to maximize sales floor coverage during peak selling times. Adjust schedules as needed to meet customer needs. Leverage payroll to drive sales and meet company productivity goals

  • Continually assess store team structure to meet the current store needs and address availability and roster issues in a timely manner

  • Ensure daily use of the current reports and tools to plan strategy of floor coverage and management of tasks

  • Achieve excellence in all operational areas and functions including: knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization

  • Protect company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes according to company procedures

  • Ensure compliance to company policies and procedures, and federal, state, and local employment laws to ensure a safe environment and protect company assets

  • Work with the District Manager as needed on loss prevention investigations

Qualifications

  • Ability to forecast and analyze business trends and make effective action plans

  • Proven ability to network; acquiring and maintaining talent

  • Passionate about fashion and the J. Jill brand; continually engaged

  • Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership

  • 4-6 years Women's Specialty Retail Management experience required, 1+ years in a Store Manager position preferred

  • Excellent leadership qualities, training and team building skills

  • Proven excellent customer service skills with statistical track record in all areas of sales

  • Established history in recruiting and retaining a talented sales and support team

  • Excellent communication and analytical skills

  • Strong style, merchandising and wardrobing skills

  • Ability to forecast and analyze business trends and make effective action plans

  • Proven ability to network; acquiring and maintaining talent

  • Passionate about fashion and the J. Jill brand; continually engaged

  • Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership

  • College degree preferred, or previous work experience in a management position

  • Point of Sale and general office software technical experience

  • Experience in relevant Human Resource processes

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Shoppes At Union Hill

The Talbots Inc

Posted 4 weeks ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Job Number:4759 Position Title:Sales Associate External Description: POSITION SUMMARY: At Talbots, we help our customers look and feel their best. The Talbots Sales Support Associate (SSA) creates exceptional customer experiences and enables others on the team to build enduring relationships with our customers. The SSA is responsible for driving the business forward primarily as it relates to operational activities and store systems. REQUIREMENTS: * Is customer-centric and understands the importance exceptional service contributes in growing store sales. * Ambitious and enthusiastic in creating an environment for both the store and team to succeed. Thrives working in a team environment. * Expeditious in ability to take initiative with limited direction. * Demonstrates excellent communication skills and a high level of integrity. * Has strong organizational skills and the ability to multi-task in a fast paced, ever- changing environment. * Professional, assertive and friendly with the ability to make decisions independently. PRINCIPAL ACCOUNTABILITIES: Operations: * Support all areas of operational excellence. * Ensure merchandise is well-organized in the back room and replenished on the sales floor according to visual guidelines. Assist with store sets, window displays, signage, visual merchandising changes, mark-downs, etc. * Manage inventory according to policies and procedures including customer sends, recalls, re-tickets, MOS and damages, and other operational activities as assigned. * Provide sales floor support and uphold Talbots service standards when engaging or interacting with the customer. Sales support includes replenishment/stocking duties, mark-downs, fitting room duties, cash wrap/POS duties, etc. * Reinforce brand standards and company policies and procedures in all areas of responsibility. * Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. * Protect company assets and maintain a safe work environment. * Follow all company policies and procedures as well as local, state, and federal employment laws. Sales and Service: * Model sales and service excellence creating a culture where all associates align around the * needs of our customers. * Willing to assist customers and support selling energy as needed to create an exceptional customer experience. * Develop and maintain positive working relationships that support a productive work environment. * Proactively communicate store information, brand initiatives, discrepancies and other pertinent information to management in order to better enhance the customer experience. * Professionally represent the brand image. QUALIFICATIONS: * Minimum of six months of experience in retail sales or shipping/stockroom. * Demonstrated ability to meet or exceed performance standards. * An essential function of the job is the ability to work a flexible schedule including nights, weekends, and holidays. * An essential function of the job is the ability to move about in a store including standing, * walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 40 pounds. Sometimes these movements are made quickly and repeatedly. * An essential function of the job is the ability to navigate computer/handheld systems with intermediate computer and keyboarding skills. * Able to work cooperatively in a diverse work environment. * High school degree required. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. City: State: Community / Marketing Title:Sales Associate, Shoppes at Union Hill Company Profile: Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. EEO Employer Verbiage: Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law. Talbots is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process please contact recruiting@talbots.com. Talbots will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. PositionType_Description:Part Time Location_formattedLocationLong:Denville, New Jersey US The Talbots Inc Denville NJ

Store Manager - Shoppes At Union Hill

Expired Job

Jill Acquisition LLC