Store Manager

Shoe Carnival, Inc. Mercedes , TX 78570

Posted 2 months ago

Job Description:

Store number: # 345

Shopping center: Rio Grande Valley Premium

Street address: 5001 E. Expressway 83 Suite 748

Title: Store Manager

Reports To: General Manager

Status: Salary Full-Time/Non-Exempt - all stores except Pennsylvania and Puerto Rico

Hourly Full-Time/Non-Exempt

  • Pennsylvania stores only

Salary Full-Time/Exempt

  • Puerto Rico stores only

Job Summary:The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

Primary Duties & Responsibilities:

  • Demonstrates Total Customer Service Standards and leads by example.

  • Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.

  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.

  • Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports.

  • Supervises and ensures compliance of all cash handling procedures; provides overrides, performs safe and till counts, and reconciles cash settlements.

  • Trains and develops associates for growth.

Requirements:

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

  • Excellent leadership, sales, and customer service skills.

  • Ability to successfully complete Key Carrier Certification exam within 60 days of hire and the General Manager Certification exam within 18 months of hire.

  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

  • Ability to work flexible schedules including nights, weekends, and holidays.

  • Bachelor's degree or prior related management experience preferred.

  • Three years of retail/customer service experience required.

  • Must be at least 21 years of age.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay

  • Paid Time Off (Vacation & Sick Time)

  • Comprehensive Medical, Dental, & Vision Benefits

  • Flexible Spending Accounts

  • Life, Disability, & Voluntary Benefits

  • Employee Assistance Program

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Employee & Family Discounts

  • Relocation Opportunities

Shoe Carnival, Inc. is an Equal Opportunity Employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

Foot Locker

Posted 2 months ago

VIEW JOBS 10/7/2020 12:00:00 AM 2021-01-05T00:00 You're a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success. Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here! * Coaching and motivating your team to inspire top performance and an exceptional customer experience * Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations * Execute plans to drive key performance indicators to maximize profitability * Enhance brand loyalty by empowering team to create a natural and personable experience for customers * Act as a partner between customers, sales associates, store leadership and corporate business partners * Maintains a high level of customer focus and leads by example with clear and engaging communication * Ensures visual directives and standards are maintained * Passion for teaching associates product knowledge and how to apply their learnings to the customer experience * Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting * Confident and comfortable engaging customers to deliver an elevated experience * Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products * Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment * Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis * High level of ethics, values, integrity, and trust * Flexible availability - including nights, weekends, and holidays Foot Locker Mercedes TX

Store Manager

Shoe Carnival, Inc.