Store Manager

Shoe Carnival, Inc. Chattanooga , TN 37402

Posted 2 months ago

Job Description:

Store number: # 235

Shopping center: Oak Park Town Center

Street address: 5760 Highway 153 Suite 118

Title: Store Manager

Reports To: General Manager

Status: Salary Full-Time/Non-Exempt - all stores except Pennsylvania and Puerto Rico

Hourly Full-Time/Non-Exempt

  • Pennsylvania stores only

Salary Full-Time/Exempt

  • Puerto Rico stores only

Job Summary:
The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

Primary Duties & Responsibilities:

  • Demonstrates Total Customer Service Standards and leads by example.

  • Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.

  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.

  • Assists in conflict resolution, delegates tasks as needed, coordinates meals/breaks, and assists in administration of progressive discipline, schedules, timecard edits, and reports.

  • Supervises and ensures compliance of all cash handling procedures; provides overrides, performs safe and till counts, and reconciles cash settlements.

  • Trains and develops associates for growth.

Requirements:

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

  • Excellent leadership, sales, and customer service skills.

  • Ability to successfully complete Key Carrier Certification exam within 60 days of hire and the General Manager Certification exam within 18 months of hire.

  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

  • Ability to work flexible schedules including nights, weekends, and holidays.

  • Bachelor's degree or prior related management experience preferred.

  • Three years of retail/customer service experience required.

  • Must be at least 21 years of age.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay

  • Paid Time Off (Vacation & Sick Time)

  • Comprehensive Medical, Dental, & Vision Benefits

  • Flexible Spending Accounts

  • Life, Disability, & Voluntary Benefits

  • Employee Assistance Program

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Employee & Family Discounts

  • Relocation Opportunities

Shoe Carnival, Inc. is an Equal Opportunity Employer.


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Store Manager

Shoe Carnival, Inc.