Store Manager

Shoe Carnival, Inc. Elizabethtown , KY 42701

Posted 7 days ago

Description:

The Shoe Carnival Store Manager assists the General Manager with the daily operations of the store and carries store keys to perform opening and closing responsibilities.

  • Demonstrates Total Customer Service Standards and leads by example.

  • Participates in managing overall store operations to meet and exceed sales, operational, and liquidation goals, and store and department standards.

  • Identifies safety concerns, resolves customer issues, and follows Loss Prevention guidelines to deter theft and manage mismates.

  • Makes smart hiring decisions by assisting with active recruiting, interviewing, and hiring the highest caliber associates available for in store needs.

  • Trains and develops associates for growth in a manner that increases sales, ensures customer satisfaction, and maintains training compliance.

  • Assists with delegating daily tasks to ensure productivity, provides conflict resolution, and coordinates meals/breaks.

  • Assists with timely administration of progressive discipline, timecard punch edits, store schedules, report review, and communication.

  • Ensures all claims of harassment and discrimination are immediately reported.

  • Ensures that stores are cleaned, maintained, and merchandised in accordance with company standards.

  • Supervises and ensures compliance of all cash handling procedures and provides overrides, performs safe and till counts, and reconciles cash settlements.

Requirements:

  • 3 years of supervisory experience or Bachelor's degree.

  • Excellent verbal communication skills.

  • Excellent active listening skills.

  • Excellent leadership, sales and customer service skills.

  • Ability to execute the concept by understanding and applying report(s) information.

  • Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion and General Manager Certification exam within 18 months of hire or promotion date.

  • Ability to manage, train, and mentor associates to assure company standards and processes are met.

  • Ability to work flexible schedules including nights, weekends and holidays.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay

  • Paid Time Off (Vacation & Sick Time)

  • Comprehensive Medical, Dental, & Vision Benefits

  • Flexible Spending Accounts

  • Life, Disability, and Voluntary Benefits

  • Employee Assistance Program

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Employee & Family Discounts

  • Relocation Opportunities

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Store Manager

Shoe Carnival, Inc.