Kohl's mission is to inspire and empower families to lead fulfilled lives; you are tasked with bringing this into action. Your role will be to drive a first-class omnichannel experience by promoting a hospitality mentality for all Kohl's Customers and Associates.
You will promote associate development, ensuring Kohl's Best Practices, communication, business analysis and expense management. Analytical and adaptable in nature, this role leverages tools and reports to make sound business decisions.
Recruit, interview and hire talent
Develop staffing plans for key store roles
Analyze workload strategies, sharing findings with store staff and leadership to develop action plans
Collaborate with the store executive team to develop and execute associate retention strategies
Foster a collaborative and engaged environment, addressing and managing associate concerns
Drive Associate Engagement and Development through effective communication, feedback and recognition
Oversee the development and coaching of all associates, including the appraisal process for the purpose of recommending and executing on promotions or other changes in position
Demonstrate and promote a hospitality mentality on the sales floor, ensuring a best in class customer experience
Direct store visual workload ensuring company merchandise presentation directives and merchandise standards reflect Kohl's Brand
Monitor pricing and markdown accuracy ensuring inventory disposition are in compliance with Kohl's Best Processes
Make informed decisions to support store expense management (e.g. payroll, productivity, shortage)
Oversee store Cash Office, Service Desk, and Building Safety standards are maintained and take appropriate action when necessary
Oversee the execution of all merchandising directives
Oversee localization and merchandising efforts ensuring merchandise is properly placed throughout the store
Review business reports for merchandise opportunities and take action to drive sales
Maintain and enhance relationships with vendors and community partners
Exercise good judgment and discretion in making management decisions
As a Store Manager, you are the CEO of your store. You are tasked with leading the store executive team and will drive results by ensuring sales growth.
Development is a key part of Kohl's culture which is why you will oversee training and provide development recommendations to associates. Keeping in mind collaboration and engagement, Store Managers will also promote engagement through KVP (Kohl's Volunteer Program) participation and by creating partnerships with Executives and Key Leaders. The manner in which you perform these responsibilities will vary depending upon on many factors, including the store at which you work, the composition of the store team and your experience. This is a salaried, full-time position; the number of hours may vary from week to week.
Minimum 3-5 years store management experience in a high volume, big box environment
Experience in leading and developing large teams
Experience working in a fast paced and changing environment
Ability to multi-task, while being attentive to Customers and remaining flexible to the needs of the business
Ability to lift 50 pounds on an occasional to frequent basis. Greater than 50 pounds = 1 Associate per 50 pounds with or without an accommodation
Ability to spend up to 100% of work time standing or moving about the departments within the store
Physical activities include bending, lifting, climbing, carrying, walking and/or reaching on a frequent basis with or without an accommodation