Store Manager - Retail

Anticipated application deadline 07/11/2024
At LL Flooring, we value transparency. The salary for this position takes into consideration not only industry standards and your qualifications but also the cost of living in the specific location.
Opportunity:
The Retail Store Manager at LL Flooring has complete accountability and responsibility for the day-to-day and long-term operations and financial success of a retail flooring store. The Retail Store Manager is accountable for coaching, mentoring, leading, and developing a team of store associates.

The Store manager will lead all functional areas of the store, including delivering on sales goals, financial performance of the store, delivering on company initiatives, resource planning and hiring, inventory quality control, and maintaining compliance with company standards.

In partnership with the Regional Manager, the Store Manager delivers on results that have positive outcomes on a daily, monthly, and annual basis. The Store Manager will lead by example in:
Assisting customers with making the best selection for their flooring projects
Delivering on overall customer satisfaction
Coaching and mentoring a team and ensuring a culture that is committed to reaching desired results
Managing resources and scheduling for successful day to day operations
Leading a confident and knowledgeable sales team that delivers an exceptional experience for our customers
Proactive selling including outbound sales calls to customers and pros.

What you need to succeed:

A passion for customer service and a desire to grow within our company
5 to 8 years of customer facing experience within sales, retail, hospitality etc. with 3+ years of direct management experience
A successful track record in interviewing, hiring, and mentoring a team
A High School degree, GED or equivalent
An interest in home improvement and influencing flooring design choices
Comfortable with technology, Microsoft office products and basic computer skills
Engaging communication skills and a conversation starter both in person and on the phone
The ability to occasionally lift heavy boxes
Willingness to learn and operate a forklift - all training will be provided

Our commitment to you:

A structured career path providing you with bonus plans and career advancement opportunities including, but not limited to upper-level management
An upbeat, positive culture
Amazing benefits that include *medical, dental, vision, 401k, STD, LTD and Paid Time off
A work life balance with non-traditional retail working hours
Paid training on our products to build your confidence
Monthly Sales Incentives
We are committed to fair and competitive compensation that reflects the economic conditions of the area where you'll be contributing your skills and expertise.

We appreciate your interest in exploring career opportunities with LL Flooring and look forward to learning more about you.