Store Manager

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

Reporting to the Manager of Retail & Sample Sales the Store Manager manages all aspects of retail store operations including sales/customer service, merchandising, sales planning/allocations, staffing and team member relations, loss prevention, cash handling, training, communication and adhering to all company policies/procedures and safety regulations. You will use strong customer service skills while assisting our valued customers with a proven ability to lead, develop and motivate a team. You will create a positive, productive and fun atmosphere for all store team members and our customers.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewelry - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Acquire and disseminate operational information necessary to maximize business opportunities (sales, cogs and recovery goals, changes in business strategies, allocation information, P&L results, etc.)

• Present business information concisely; use business information to produce business plans and motivate/develop team members.

• Maintain operational efficiency of Retail Store functions.

• Ensure that day-to-day operations are completed on time and with a high degree of accuracy. Conducts operations audits and addresses concerns about accuracy and productivity.

• Conduct annual physical inventory processes, and inventory reconciliation activities.

• Responsible for purchasing needed supplies and ensuring service invoices are paid timely while managing the stores's operation budget to include weekly payroll targets.

• Maintain Outlet Division merchandising standards by ensuring that products are available on the sales floor, product is organized in a manner that allows for customers' ease of shopping.

• Design and implement floor layout and moves in partnership with Assistant Managers / Keyholders.

What You Bring

• 3+ years of Store Manager experience

• Previous experience managing all aspects of a similar retail operation

• High school diploma, vocational degree or associate's degree

Remote work is not permitted in NYC at this time.

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