Store Manager - Phoenix, AZ

Jo-Ann Fabrics Phoenix , AZ 85002

Posted 2 months ago

SUMMARY

The Store Manager's responsibility is first and foremost to drive sales, but they also act as an inspirational leader and role model for their team. This individual coaches, develops and inspires the team so everyone is aligned with JOANN's overall mission and vision. The Store Manager empowers their team and creates a positive environment, for both customers and team members, which leads to the achievement of financial goals.

BRAND AMBASSADOR

  • Develops long-lasting customer relationships by identifying and anticipating customers' needs

  • Connects with the greater community and acts as a brand ambassador for JOANN

  • Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors

  • Stays adept at knowing the product and staying curious on new merchandise and trends

BUSINESS ACUMEN

  • Continually stays informed on industry trends and seeks out ways to stay relevant in the marketplace

  • Able to cope with change and shift direction as needed

  • Drives sales by continually analyzing reports and identifying trends. Creates strategies to achieve both individual and store goals

  • Utilizes the FAST model to consistently deliver sales plan and company objective

INSPIRATIONAL LEADER

  • Mentors and inspires the team to enhance the overall store's performance

  • Creates a model for continuous learning while promoting teamwork and appreciation throughout the team

  • Develops in-store talent by creating succession plans and effectively managing performance

  • Networks, recruits, hires to staffing needs, and trains team members using the onboarding tools provided

OPERATIONAL EXCELLENCE

  • Communicates new initiatives, leadership messages, and promotions

  • Ensures impeccable execution of operational policies and procedures

  • Coaches and inspires the team to drive sales by exceeding customer expectations

  • Builds strategic plans and provides the necessary tools for the team to achieve KPIs

BENEFITS

  • Medical, Dental and Vision benefit plans available!
  • Company-paid basic life insurance and short-term disability!
  • Qualified to participate in JOANN's 401(k) Retirement Plan with an employer % match!
  • Bonus program!
  • Tuition Reimbursement!
  • Team Member Discount, including double discount days!

QUALIFICATIONS

  • Must be 18 years or older and have a high school diploma or equivalent

  • 2+ years of progressive retail management experience

  • Available to work a flexible schedule, including days, evenings, weekends and holidays

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Store Manager - Phoenix, AZ

Jo-Ann Fabrics