Store Manager

Opportunity for Store Manager:

The Retail Store Manager at LL Flooring has complete accountability and responsibility for the day-to-day and long-term operations and financial success of a retail flooring store. The Retail Store Manager is accountable for coaching, mentoring, leading, and developing a team of store associates.

The Store manager will lead all functional areas of the store, including delivering on sales goals, financial performance of the store, delivering on company initiatives, resource planning and hiring, inventory quality control, and maintaining compliance with company standards.

In partnership with the Regional Manager, the Store Manager delivers on results that have positive outcomes on a daily, monthly, and annual basis. The Store Manager will lead by example in:
Assisting customers with making the best selection for their flooring projects
Delivering on overall customer satisfaction
Coaching and mentoring a team and ensuring a culture that is committed to reaching desired results
Managing resources and scheduling for successful day to day operations
Leading a confident and knowledgeable sales team that delivers an exceptional experience for our customers
Proactive selling including outbound sales calls to customers and pros.

What you need to succeed as a Store Manager:
A passion for customer service and a desire to grow within our company
5 to 8 years of customer facing experience within sales, retail, hospitality etc. with 3+ years of direct management experience
A successful track record in interviewing, hiring, and mentoring a team
A High School degree, GED or equivalent
An interest in home improvement and influencing flooring design choices
Comfortable with technology, Microsoft office products and basic computer skills
Engaging communication skills and a conversation starter both in person and on the phone
The ability to occasionally lift heavy boxes
Willingness to learn and operate a forklift - all training will be provided
Our commitment to you as our Store Manager:
A structured career path providing you with career advancement opportunities
An upbeat, positive culture
Amazing benefits including *medical, dental, vision, 401k, STD, LTD and Paid Time off
A work life balance with non-traditional retail working hours
Monthly Sales Incentives

We appreciate your interest in exploring this Store Manager career opportunity with LL Flooring and look forward to learning more about you.