Store Manager - Lansing Delta Township

Goodwill Industries Of Central Michigan's Heartland Lansing , MI 48907

Posted 4 months ago

Goodwill Industries is seeking a goal-driven, positive manager for its Delta Township retail store. The Store Manager is a full-time, salaried position reporting to the District Managers & Retail Directors. Positions Reporting to Store Manager: Assistant Manager, Key holder, and Retail store associates.

OBJECTIVE: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.


Continually support and work cooperatively as a team player with all members of retail and upper management as well as all other departments within GICMH.Serve as positive role model to all associates, participants and customers.

Appropriate and professional verbal communication, appearance and actions.

Comply with and enforce all agency policies and procedures.

Provide a high level of customer service.

Ability to create and meet monthly production plan while ensuring all quality and quantity standards are met.

Recruit, hire, coach and train staff to ensure you have a functional cohesive staff and highly skilled assistant managers that possess the ability to be promoted.

Review and respond to customer complaints in a professional manner. Develop a store culture that prevents complaints.

Responsible for all cash handling issues, including daily cash count sheets, bank deposits, register transactions and investigation of overages and shortages within appropriate time lines.

Responsible for periodic inventory, as scheduled.

Ability to work nights, weekends and holidays as needed.

Ability to respond to alarm and emergency calls

Ability to attend all scheduled retail training and meetings

EDUCATION REQUIREMENTS: High school diploma or equivalent is preferred.


  • Excellent verbal and written communication skills.

  • Retail related sales experience

  • Minimum of two year management/supervision experience

  • Marketing and/or merchandising training preferred.


  • Ability to work flexible hours, including weekends, holidays and nights.

  • Provide own transportation and adequate insurance for such. Must maintain a valid driver's license and driving record acceptable to Goodwill's liability insurance provider. Must be able to respond to alarm calls and make bank deposits.

  • Must have own phone for alarm calls and store business


  • Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.
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Store Manager - Lansing Delta Township

Goodwill Industries Of Central Michigan's Heartland