Store Manager - Lansing Delta Township

Goodwill Industries Of Central Michigan's Heartland Lansing , MI 48907

Posted 2 months ago

Goodwill Industries is seeking a goal-driven, positive manager for its Delta Township retail store. The Store Manager is a full-time, salaried position reporting to the District Managers & Retail Directors. Positions Reporting to Store Manager: Assistant Manager, Key holder, and Retail store associates.

OBJECTIVE: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.

ESSENTIAL FUNCTIONS

Continually support and work cooperatively as a team player with all members of retail and upper management as well as all other departments within GICMH.Serve as positive role model to all associates, participants and customers.

Appropriate and professional verbal communication, appearance and actions.

Comply with and enforce all agency policies and procedures.

Provide a high level of customer service.

Ability to create and meet monthly production plan while ensuring all quality and quantity standards are met.

Recruit, hire, coach and train staff to ensure you have a functional cohesive staff and highly skilled assistant managers that possess the ability to be promoted.

Review and respond to customer complaints in a professional manner. Develop a store culture that prevents complaints.

Responsible for all cash handling issues, including daily cash count sheets, bank deposits, register transactions and investigation of overages and shortages within appropriate time lines.

Responsible for periodic inventory, as scheduled.

Ability to work nights, weekends and holidays as needed.

Ability to respond to alarm and emergency calls

Ability to attend all scheduled retail training and meetings

EDUCATION REQUIREMENTS: High school diploma or equivalent is preferred.

SKILLS REQUIRED:

  • Excellent verbal and written communication skills.

  • Retail related sales experience

  • Minimum of two year management/supervision experience

  • Marketing and/or merchandising training preferred.

OTHER REQUIREMENTS:

  • Ability to work flexible hours, including weekends, holidays and nights.

  • Provide own transportation and adequate insurance for such. Must maintain a valid driver's license and driving record acceptable to Goodwill's liability insurance provider. Must be able to respond to alarm calls and make bank deposits.

  • Must have own phone for alarm calls and store business

PHYSICAL REQUIREMENTS

  • Ability to reach, bend, twist and lift up to 50 pounds on a regular basis.
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VIEW JOBS 9/15/2018 12:00:00 AM 2018-12-14T00:00 We are searching for a positive and energetic person to join our team as Assistant Store Manager at our Delta location. We appreciate enthusiastic individuals with a strong desire to serve our employees, customers, participants and the public, supporting our vision of Changing Lives Through the Power of Work. The Assistant Store Manager is a full-time hourly position, reporting to the Store Manager. We are an Equal Employment Opportunity employer as defined by the Equal Employment Opportunity Commission. ESSENTIAL FUNCTIONS * Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within Goodwill Industries of Central Michigan's Heartland (GICMH). * Serve as a positive role model to all employees, participants and customers in appearance, communication and actions. * Assist store manager in all areas of human resources management, including recruiting, hiring, training, scheduling, appraisals and corrective actions. * Review and respond to customer complaints in a professional manner. Develop a store culture that prevents complaints. * Assure proper rotation of all goods and conduct periodic audits and inventory. * Availability to meet operation needs including flexibility in schedule for nights, weekends, holidays or emergencies as needed. * Cashier, assist customers, process, clean and perform other non-managerial functions on a daily basis. RESULTS EXPECTED * Aid store manager in meeting or exceeding monthly production plan, sales goals and contributions. * Develop and maintain a high level of customer service for staff * Become an integral member of the store management team Education Requirements: High school diploma or equivalent is preferred. Skills Required: Excellent verbal and written communication skills. Experience Required: * Retail related sales experience * Minimum of one year management/supervision experience * Marketing and/or merchandising training preferred. Physical Expectations: Ability to reach, bend, twist and lift up to 50 pounds on a regular basis. Goodwill Industries Of Central Michigan's Heartland Lansing MI

Store Manager - Lansing Delta Township

Goodwill Industries Of Central Michigan's Heartland