Store Manager - Weekends

Kompendium Philadelphia , PA 19107

Posted 1 week ago

Wax + Wine is looking for a Store Manager in our gorgeous Center City Philadelphia studio!

The Store Manager is the face of the organization and has a main priority to make sure the Store operates effectively and that we keep our customers and staff always satisfied. We are looking for a talented, creative professional who has a passion for creating unique and memorable 5-star experiences for all guests.

Wax + Wine began as a dream for the father-son team, Alan and Jordan Beletz, who wanted to create a unique opportunity for people to connect with one another through creativity and conversation. Jordan and his team have created a stunning studio space in downtown Philadelphia where guests can gather with friends and create a beautiful product of their own while learning the artisan craft of candle making.

At Wax + Wine, we want to create experiences that Lighten Up Life! Whether it be through loose instruction reservations or while hosting a private event, we strive to help guests escape from the routine of the week and unlock their creativity!

This individual will work Friday, Saturday and Sunday up to 25-hours per week.

What you will do!

Staff Management:

You understand that the people create our 5-star experiences. You will deliver quality experiences through the following:
  • Attract Hire, train, and onboard Top Talent
  • Continuously develop and improve all staff performance
  • Ensure the entire team has all the necessary tools and support to be successful
  • Ensure the team understands our operating procedures and respond quickly when there is uncertainty
  • Coordinate daily customer service operations and staff schedules
  • You ensure clear communication to the Store team on business performance, company culture and training focuses through daily Behind the Seams Meetings and participating in weekly Leadership Meetings
  • Finally, you are a player-coach, you inspire loyalty and performance through your own work towards a 5-star experience
Operations Management:
  • You ensure Store Operations and Best Practices are followed in your department and throughout the store.
  • Operate store systems and processes
  • You are responsible for supporting the Sales goals in your store by setting a plan to deliver 5-star experiences
  • Organize incoming deliveries
What you like!
  • You think customers, team, and business first
  • You love to creatively problem solve, and you can think on the fly and handle high-tension situations
  • You love to create a store that will leave customers raving and recommending your site to all of their friends
  • Educating people about products and services is your passion!

Requirements

  • High School graduate or equivalent; Associates or bachelors degree is preferred
  • Minimum of 2 years of retail management or comparable experience
  • 1-year of management experience in a retail or creative/hospitality setting
  • Comfortable with technology that is commonly used in a retail environment, Point of Sale, MS Office products, and scheduling platforms
  • Weekend, nighttime, and holiday availability

Physical Requirements

  • Ability to correctly and safely lift 50 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance
  • Ability to climb a ladder and use a step stool

Benefits

  • Compensation Depends on Experience
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Store Manager - Weekends

Kompendium