Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Store Manager Job

Expired Job

DSW Shoes Madison , WI 53706

Posted 3 months ago

Req #: 82468

Location Name: East Town Plaza, Madison

Department: Stores

At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair.

So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!

General Summary:

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Facilitates achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development.

Achieves company objectives and enhance the DSW brand image by modeling our values; accountability, humility and collaboration. Develops and implement agile strategic plans to achieve business results. Fosters teamwork and collaboration within the store and district.

Leads efforts to ensure customers experience customer service that is Friendly, Helpful, Passionate and Real. Reports to District Manager. Supervises Store Associates, Operations & Merchandise Managers, Assistant Operations & Merchandise Managers

Sales and Service:

Facilitates consistent, exceptional Customer experiences through the effective execution of the MOD role. Coaches the store team on the link between service behaviors and business results to support our Service Model and DSW Mission Statement.

Ensures effective communication of direction, and education to the team. Maintains optimal staffing and scheduling while being responsive to changes in traffic and business trends. Provides leadership and communicates to associates Check Check Match service model.

Responds to customer feedback. Maintains KPI standards.

Associate and Team Development:

Recruits, selects, trains, develops and retains high performing and productive managers and sales associates. Communicates goals and provides leadership which inspires total associate commitment to company objectives and values through effective performance based coaching, motivating recognition and timely, constructive feedback. Provides development opportunities for associates that support company growth. Writes and conducts annual performance evaluation for associates. Develops associate schedules and processes payroll. Coordinates all management candidate and new hire process (paperwork, offers, etc). Communicates and ensure compliance to Company Policies and Procedures. Communicates information provided in the various Company communication materials (Footnotes, memos, e-mails, etc)

Merchandising:

Ensures store appearance and visual standards/presentation that are consistent with the DSW brand image. Responds to business trends by communicating information to District Manager as needed. Ensures store is compliant with established "Brand Experience" standards

Operations:

Manages resources to maximize financial goals. Fosters knowledge and integrity with regard to compliance with company policy in all practices.

Effectively uses resources and business partners to resolve issues with a sense of passion. Recognizes when to change strategic direction to attain and sustain maximum results. Educates team on the link between operational integrity and its' impact on facilitating an exceptional Customer experience.

Oversees daily store cleaning, recovery, maintenance and inventory. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. Ensures training is conducted regarding LP and Safety standards

Qualifications:

  • Excellent verbal and written communication skills

  • Proven ability to motivate others

  • Proficiency in base computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program.

  • Minimum of Associates degree or equivalent work experience

  • Minimum 4 years retail managerial experience

  • May be required to travel by air, car, train, etc.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Store Manager Job

DSW Shoes

Posted 2 weeks ago

VIEW JOBS 11/1/2018 12:00:00 AM 2019-01-30T00:00 Req #: 84092 Location Name: East Town Plaza, Madison Department: Stores At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover! GENERAL SUMMARY: Assistant Store Managers lead by example and supervise store associates to ensure delivery of an inspiring and uniquely responsive customer experience through service that is friendly, enthusiastic, passionate and real. Assistant Store Managers assist in developing and implementing action plans that meet service levels and balance task completion. Coaches behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Each Assistant Store Manager is expected to communicate fashion trend information to store associates to promote product knowledge. Assistant Store Managers assist Store Manager in translating the trend into effective visual presentation, and they ensure that the presentation standards are in line with the company's direction and consistently represent the brand image. Assistant Store Managers assist with inventory control and financial processes. REPORTS TO: Assistant Store Managers report to the Store Manager. In higher volume stores, the Assistant Store Managers also report to the Operations or Merchandise Manager. SALES/MERCHANDISE VOLUME RESPONSIBILITY: (If applicable) KEY ACCOUNTABILITIES: Assistant Store Managers ensure customer satisfaction and operational excellence within the store by focusing on the following: * Sales and Service - Leads associate engagement and implementation of financial plans to maintain KPI performance on a weekly basis. Meets Rewards and KPI goals by reinforcing behaviors that support Check, Check, Match and the values of the company. Provides recognition and feedback to improve performance. Responds to customer feedback with a sense of urgency. * Associate and Team Development - Assists with the recruitment, hiring and on-boarding of associates. Helps identify and provide associate training, product and trend information. Provides feedback to management on associate performance. Communicates associate goals and provides developmental opportunities, feedback and coaching to support the growth of the company. Seeks opportunities for personal performance growth and demonstrates interest in building leadership skills. Assists with daily associate relations issues and annual performance review process. * Merchandising - Participates in and leads associates in merchandise placement, shipment processing and store recovery. Assists in the communication and execution of presentation standards that are consistent with brand image. Ensures store is compliant with established "Brand Experience" standards. Performs other duties as assigned by the Store Manager. * Operations - Ensures consistency in daily housekeeping. Ensures all inventory and pricing directives are implemented. Opens and closes store in rotation with management staff. Leads by example ensuring company policy and procedural compliance. Maintains Loss Prevention and Safety standards. Adheres to daily store cleaning, recovery and maintenance. Reviews communication materials (Footnotes, memos, e-mail, etc) and follows up accordingly. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. * Other Duties - Performs other duties as assigned by the Store Manager or other supervisor. DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant requiring a reasonable accommodation during the application process or applicant who requires an accommodation to perform the essential functions of the job should request for accommodations by asking to speak with a Store Manager, District Manager, and Regional Manager, or by contacting Human Resources at HR-DSW@dswinc.com. DSW will work with the individual to attempt to identify a reasonable accommodation that will not impose an undue hardship on DSW. DSW Shoes Madison WI

Store Manager Job

Expired Job

DSW Shoes