Store Manager Job

DSW Shoes Hurst , TX 76054

Posted 2 weeks ago

Req #: 89404

Location Name: Northeast Mall, Hurst

Department: Stores

Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. The company operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group.

Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. The Camuto Group owns licensing rights for the Jessica Simpson footwear business, and footwear and handbag licenses for Lucky Brand and Max Studio. In partnership with a joint venture with Authentic Brands Group, Designer Brands also owns a stake in Vince Camuto, Louise et Cie, Sole Society, CC Corso Como, Enzo Angiolini and others. More information can be found at www.designerbrands.com.

General Summary:

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Facilitates achievement of business results by providing uniquely responsive Customer service, compelling merchandise presentation, operational integrity, optimal staffing and Associate development.

Achieves company objectives and enhance the DSW brand image by modeling our values; accountability, humility and collaboration. Develops and implement agile strategic plans to achieve business results. Fosters teamwork and collaboration within the store and district.

Leads efforts to ensure customers experience customer service that is Friendly, Helpful, Passionate and Real. Reports to District Manager. Supervises Store Associates, Operations & Merchandise Managers, Assistant Operations & Merchandise Managers

Sales and Service:

Facilitates consistent, exceptional Customer experiences through the effective execution of the MOD role. Coaches the store team on the link between service behaviors and business results to support our Service Model and DSW Mission Statement.

Ensures effective communication of direction, and education to the team. Maintains optimal staffing and scheduling while being responsive to changes in traffic and business trends. Provides leadership and communicates to associates Check Check Match service model.

Responds to customer feedback. Maintains KPI standards.

Associate and Team Development:

Recruits, selects, trains, develops and retains high performing and productive managers and sales associates. Communicates goals and provides leadership which inspires total associate commitment to company objectives and values through effective performance based coaching, motivating recognition and timely, constructive feedback. Provides development opportunities for associates that support company growth. Writes and conducts annual performance evaluation for associates. Develops associate schedules and processes payroll. Coordinates all management candidate and new hire process (paperwork, offers, etc). Communicates and ensure compliance to Company Policies and Procedures. Communicates information provided in the various Company communication materials (Footnotes, memos, e-mails, etc)

Merchandising:

Ensures store appearance and visual standards/presentation that are consistent with the DSW brand image. Responds to business trends by communicating information to District Manager as needed. Ensures store is compliant with established "Brand Experience" standards

Operations:

Manages resources to maximize financial goals. Fosters knowledge and integrity with regard to compliance with company policy in all practices.

Effectively uses resources and business partners to resolve issues with a sense of passion. Recognizes when to change strategic direction to attain and sustain maximum results. Educates team on the link between operational integrity and its' impact on facilitating an exceptional Customer experience.

Oversees daily store cleaning, recovery, maintenance and inventory. Uses monthly Ops Assessment to identify and correct operational deficiencies in the store. Ensures training is conducted regarding LP and Safety standards

Qualifications:

  • Excellent verbal and written communication skills

  • Proven ability to motivate others

  • Proficiency in base computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet program.

  • Minimum of Associates degree or equivalent work experience

  • Minimum 4 years retail managerial experience

  • May be required to travel by air, car, train, etc.

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VIEW JOBS 8/5/2019 12:00:00 AM 2019-11-03T00:00 Req #: 88310 Location Name: Northeast Mall, Hurst Department: Stores Designer Brands Inc. is one of North America's largest designers, producers and retailers of footwear and accessories. The company operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. The Camuto Group owns licensing rights for the Jessica Simpson® footwear business, and footwear and handbag licenses for Lucky Brand® and Max Studio®. In partnership with a joint venture with Authentic Brands Group, Designer Brands also owns a stake in Vince Camuto®, Louise et Cie®, Sole Society®, CC Corso Como®, Enzo Angiolini® and others. More information can be found at www.designerbrands.com. General Summary: Performs general stocking duties which include processing, verifying incoming shipment, and inter-company transfers to other locations, stocking and maintaining a successful sales floor and a functioning backroom to company standard. Maintain basic knowledge of the merchandise that is sold. Will work closely with and report to Store Management Team. No direct reports required. Reports to Warehouse Lead and General (Store) Manager Essential Duties and Responsibilities * Maintains a neat, clean, and safe environment – with fixture organization and stock supplies. * Maintain and stock sales floor, including cash wrap displays, feature areas, clearance. * Increase sales and conversion by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers * Affixes price tickets, sensor tags, properly prepare merchandise for the floor display * Unloading and processing freight deliveries * Assistance with any display modifications under the direction of warehouse lead * Support the warehouse lead to complete inventory control functions to help financial and inventory precision * Responsible for merchandise handles process, including; #PREPPED, Back stock, Unit Letters, Damages, Mismates, Fill back and stockroom organization * Assist with flexes of the stock room during seasons to ensure capacity is maximize * Assistance with all order fulfillment from stores. * Moving merchandise from shipping containers to display cases, ability to move merchandise to the storage area/sales floor – Must have the ability to handle heavy items * Responsible for processing shipping containers, must verify receipt of goods for the sales floor * Safely operate handling equipment, and keep in good condition (i.e., U-boats, scanning devices, pallet jacks etc.) Required Skills and Competencies * Exhibits our company values consistently – Passion, Accountability, Collaboration, Humility * Demonstrates the (Here4U) customer service model daily * Ability to communicate in coherent, condensed matter, the ability to listen to others * Ability to execute basic math equations * A background with retail experience is preferred with this position * Ability to be accountable for time bound expectations Minimum Qualifications Experience: * Experience in a fast paced retail environment Preferred Qualifications: * Previous Stock Associate or Warehouse Associate Education: * Minimum of high school diploma or equivalent DSW Shoes Hurst TX

Store Manager Job

DSW Shoes