Store Manager In Training

Apply

Job Type

Full-time

Description

Are you an experienced retail leader with a proven track record of success leading retail store teams? If so, you should consider joining our team by applying for the Manager in Training role! We have exciting growth plans and are looking for individuals who have store leadership experience, a history of developing strong teams and producing strong results. Goodwill Industries of New Mexico is one of the largest non-profit organizations in the state and this role will provide you with a unique opportunity to play an important role in helping us deliver our mission where we offer programs and services to thousands of New Mexicans every year that are designed to help them develop rewarding careers. In this role you would be assigned to one of our existing stores to complete a training program that will prepare you for success in the thrift industry. Once you've completed the training and demonstrated proficiency in the areas required, you will be eligible for assignment as a store manager where you and your team will be responsible for receiving, processing and pricing donated items while providing a well merchandised sales floor and outstanding customer service for our customers. We are committed to giving our employees what they need to be successful, that is why Goodwill Industries of New Mexico offers competitive pay, bonus plan, paid time off, health insurance, a retirement program, work-life balance, alongside other benefits. Apply today!

This position is an exempt position and salary is negotiable.

Position Summary: As a Manager-in-Training you will receive on-the-job training to prepare to become a Retail Store Manager of a Goodwill Retail Store. In this role you will receive training in all aspects within the stores, become well versed in policies and procedures, while gaining the knowledge and experience necessary to successfully operate a store. Training will include, but is not limited to, interviewing, hiring, onboarding, coaching, counseling, performance reviews, team building, managing production output, maintaining a clean/ organized store, and providing outstanding customer service. The length of time necessary to complete the training may vary based on the experience and learning aptitude but should not take longer than one year.

Essential Duties and Responsibilities:

• This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Adherence to the attendance and punctuality policies of Goodwill.

• Interviews, hires, trains, schedules and supervises store employees.

• Exhibits excellent customer service skills.

• Achieves expected sales and net revenue results.

• Production goals are met for all departments on a daily basis.

• Operating expenses are kept within budgeted expectations.

• Implements all organizational initiatives within the time frame expected.

• Ensures the actions of everyone on the team are consistent with GINM's policies, procedures, goals and mission.

• Completes required performance reviews, delivers disciplinary actions when needed, and provides the store team with motivation at all times.

• Processes required paperwork accurately, in a timely manner, and according to procedures.

• Maintains proper security of all company assets including donations, merchandise, and equipment.

• Is in compliance with all practices, policies and procedures. Communicates any maintenance issues in a timely manner.

• Travel to various Goodwill store locations to assist with training, assist with projects, and at times run the store while the assigned store manager is on leave.

• Knowledge, understanding and compliance with Safety policies and procedures.

• Follows all loss prevention guidelines and security measures.

• Maintains a positive, team-oriented relationship with all staff and departments.

• Attends meetings and training sessions as required.

• Maintains confidentiality of all privileged information.

• Performs other incidental and related duties as required and assigned.

Supervisory Responsibilities: In conjunction with the store manager, directly supervises all store employees at the assigned location. Carries out supervisory responsibilities as outlined in our policies and procedures and follows all applicable laws.

Requirements

• Knowledge of organizational practices, policies and procedures and compliance with the same.

• Knowledge of and compliance with all safety policies and procedures.

• Knowledge of the purchasing process.

• Ability to analyze large amounts of data.

• Knowledge of computer equipment.

• Ability to learn new computer software.

• Ability to maintain confidentiality.

• Ability to communicate efficiently and effectively both verbally and in writing.

• Ability to exhibit excellent customer service skills.

• Ability to read, write and understand English.

• Ability to interact and maintain good working relationships with individuals of varying

• social and cultural backgrounds and people with disabilities.

• Ability to work extended hours and various work schedules.

• Ability to work independently and demonstrate time management skills.

• Ability to handle multiple tasks and meet deadlines.

• Physical Demands and Work Environment: While performing the duties of the job, the employee

• is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk

• and hear. The employee is frequently required to sit and walk and may be required to stand for

• eight or more hours. The Employee will generally perform work indoors in a retail setting where

• the employee will have occasional contact with the public. The employee is occasionally required

• to stoop, kneel, crouch, crawl and lift/move up to 50lbs and may occasionally be exposed to

• outside weather conditions.

Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit and walk and may be required to stand for

eight or more hours. The Employee will generally perform work indoors in a retail setting where the employee will have occasional contact with the public. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 50lbs and may occasionally be exposed to

outside weather conditions.

Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test.

• High School Diploma/GED, College Degree preferred.

• Two years retail work experience with a minimum of 2 years at supervisory level or an equivalent combination of education and experience.

• Must be able to pass a criminal background check and drug test.

• Must have a valid NM driver's license, liability insurance, have a clean driving record and be insurable under the agency's insurance carrier.