Store Manager In Decatur, AL

Dollar General Corporation Decatur , AL 35602

Posted 2 weeks ago

Company Overview

Dollar General Corporation has been delivering value to shoppers for 80 years. Dollar General helps shoppers Save time. Save money. Every day! by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operated 16,094 stores in 44 states as of November 1, 2019. In addition to high-quality private brands, Dollar General sells products from America's most-trusted manufacturers such as Clorox, Energizer, Procter & Gamble, Hanes, Coca-Cola, Mars, Unilever, Nestle, Kimberly-Clark, Kellogg's, General Mills, and PepsiCo. Learn more about Dollar General at www.dollargeneral.com.

Job Details

GENERAL SUMMARY:

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES and ESSENTIAL JOB FUNCTIONS:

  • Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.

  • Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.

  • Make recommendations regarding employee pay rate and advancement.

  • Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.

  • Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.

  • Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.

  • Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.

  • Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.

  • Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.

  • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

  • Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.

  • Provide superior customer service leadership.

  • Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.

  • Ensure that store is adequately equipped with tools necessary to perform required tasks.

  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.

  • Complete all paperwork and documentation according to guidelines and deadlines.

Qualifications

KNOWLEDGE and SKILLS:

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

  • Knowledge of cash handling procedures including cashier accountability and deposit control.

  • Ability to perform IBM cash register functions to generate reports.

  • Knowledge of inventory management and merchandising practices.

  • Effective oral and written communication skills.

  • Effective interpersonal skills.

  • Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.

  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)

  • Good organization skills with attention to detail.

  • Ability to solve problems and deal with a variety of situations where limited standardization exists.

WORK EXPERIENCE and/or EDUCATION:

  • High school diploma or equivalent strongly preferred.

  • One year of management experience in a retail environment preferred.

COMPETENCIES:

  • Aligns motives, values and beliefs with Dollar General values.

  • Supports ownership by tapping into the potential of others.

  • Acts as a liaison between the corporate office and store employees.

  • Fosters cooperation and collaboration.

  • Interacts with staff tactfully yet directly and maintains an open forum of exchange.

  • Demonstrates responsiveness and sensitivity to customer needs.

  • Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).

  • Provides continuous attention to development of staff.

  • Recruits, hires and trains qualified applicants to fulfill a store need.

  • Ensures store compliance to federal labor laws and company policies and procedures.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

  • Frequent walking and standing.

  • Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.

  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

  • Occasional climbing (using ladder).

  • Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.

  • Fast-paced environment; moderate noise level.

  • Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Branch Manager Decatur

Woodforest Bank

Posted 1 week ago

VIEW JOBS 2/15/2020 12:00:00 AM 2020-05-15T00:00 Description: The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Key Responsibilities: * Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer. * Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives. * Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region. Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships. Proactively grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience. * Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner. * Inspire and lead team members to reach their full potential. * Demonstrate flexibility to perform every other duty as assigned. Other Responsibilities: * Exhibit operational excellence through diligent adherence to policies and procedures. * Understand and live by the importance of customer confidentiality. Practice branch security procedures and protect customer confidentiality and privacy. * Perform branch servicing duties such as paying and receiving, cash and vault balancing; ordering cash, cards, reports, audits and control checks; maintain and service automated teller machines; and clean work areas. * Demonstrate prudent expense management. * Address customer questions and concerns by telephone and in person or refer to appropriate internal resource with ownership until final resolution. Competencies Required: * Must be proactive when seeking business outside of the branch. * Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales. * Must be open to direct coaching and feedback. * Ability to work flexible or extended working hours to meet business needs; demonstrated reliability. * Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members. * Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process. * Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines. * Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail. * Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports. Minimum Qualifications/Experience: * 5 years of relevant and transferrable sales and/or customer service experience. * OR a Bachelor's degree and 3 years of relevant and transferrable sales and/or customer service experience. * 1 year of experience leading and directing the activities of a sales team is required. * Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. * Previous instore banking experience is preferred, but not required. * Must be positive and engaging. Formal Education & Certification: * High School Diploma or equivalent required. Work Status: * Full-Time. Supervisory Responsibility: * Responsible and accountable for all personnel and employment decisions at assigned branch/location. Travel: * Up to 50% or more outside of branch or as needed by customer. Working Conditions: * Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation. Woodforest Bank Decatur AL

Store Manager In Decatur, AL

Dollar General Corporation