Store Manager

Harbor Freight Tools Laurel , MD 20708

Posted 3 months ago

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

Profit Maximization

  • Drive sales to exceed financial goals

  • Manage payroll and control expenses

  • Foster a results-driven store environment

  • Successfully execute special events

Operational Execution

  • Prioritize workload

  • Validate execution of standard operating procedure

  • Ensure compliance to company policies

  • A subject matter expert in all operational processes

Talent Optimization

  • Acquire high quality talent

  • Training and developing

  • Performance management

  • Effectively staff and schedule

  • Create a team atmosphere

Customer Experience

  • Ensure a friendly environment

  • Ensure items are in-stock

  • Ensure items are priced right

  • Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results

Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams

Acquires and retains the right talent Trains, coaches and provides feedback Develops team for growth.

Problem Solving

Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn't stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work

Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives

Monitors process, progress and results and provides effective feedback.

Managerial Courage

Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.

Experience

  • Minimum of two years of retail management experience

Education

  • Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements

  • Ability to intermittently lift, push and/or pull up to 50 pounds.

  • Requires standing and moving for an entire shift.

  • Ability to lift, bend, kneel, climb, crawl and/or twist.

  • Ability to safely climb up and down a ladder.

  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.

Availability

  • Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the business.

  • Regular attendance is an essential function of the job.

  • Some travel required.

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Store Manager

Harbor Freight Tools