Store Manager

The ReStore Manager is responsible for the overall management of the store's day-to-day operations as well as play an active role in planning for the ReStore's future.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Operations:

• Oversees staff and volunteers and ensures all departments are adequately covered

• Coordinates administrative procedures, policies, including oversight of materials used

• Recognizes that Restore is often one's first impression of Habitat for Humanity and ensures Habitat's reputation and helps maintain a clean, well merchandised, and orderly environment

• Provides quality customer service and handles grievances professionally

• Facilitates the proper maintenance of building, equipment and vehicles

• Help identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained

• Participate in developing, rolling out and measuring marketing, advertising and social media programs to increase donations, sales and volunteer participation

• Ensure compliance with safety standards and accident procedures

Staff & Volunteer Management:

• Implement and maintain personnel policies approved by the Board of Directors

• Train and manage ReStore staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities

• Facilitate a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential

• Address and document violations of policies and code of conduct by staff, and recommend action regarding chronic or serious situations

• Resolve situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed

• Evaluate staff performance and volunteers in accordance with job descriptions and performance evaluation procedures, and recommend performance actions to ReStore Director

Reporting and Communications:

• Attend scheduled staff meetings

• Work with Volunteer Coordinator in recruiting, training and retaining volunteers

• Report to ReStore Director daily about staff and volunteer issues or concerns

• Provide weekly / monthly reports as directed by the ReStore Director

Finance and Administration:

• Assist in implementing and monitoring systems for daily cash and credit transactions and deposits Ensures proper procedures are followed

• Open and close cash registers ensuring proper procedures are followed

• Provide accurate accounting records of revenues and expenses as required or requested

• Approve employee recording of time worked

• Approve, ensure accurate coding and submit payable invoices on a timely basis

• Work in conjunction with the ReStore Director to develop annual operating budgets and recommend capital expenditures

• Provide backup for cashier when needed

Policy and Planning:

• Help develop and recommend policy for sales

• Monitor competitive merchandise market environment (pricing and practices)

• Participate in the development and implementation of short- and long-term strategies, goals and objectives

• Present all policy proposals to the ReStore Director for approval

• Work with management team (ReStore Director, Volunteer Coordinator) to develop methods that increase sales and decrease costs

QUALIFICATIONS:

• Graduation from high school or GED

• At least one year of previous retail management experience

• Successful passage of criminal background and drug screen testing.

• Must possess valid Driver's License

• Spanish speaking a plus

REQUIRED SKILLS:

• Self-motivation

• Ability to lead, train, and manage staff and volunteers in a positive manner

• Knowledge of sales, marketing, merchandising, and construction materials

• Effective time management and organizational skills

• Effective written and oral communication skills

• Basic computer skills, including word processing, spreadsheets and email

• Ability to adapt to a changing environment and unexpected shifts in priorities

Pay Range - $50,000 to $55,000/year

PHYSICAL REQUIREMENTS:

• Ability to lift 50 pounds

• Work may require climbing ladders, considerable standing, bending, kneeling and reaching, in awkward and tiring positions

Please email resumes to [email protected]

ONLY CANDIDATES WHO FOLLOW APPLICATION INSTRUCTIONS WILL BE CONSIDERED FOR THE ROLE.

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