How you'll make a difference:
You're a consulter, innovator, ambassador, and a coach.
You'll lead the Store teams in creating excitement around Custom Ink in the surrounding community and with store visitors to increase brand awareness, while championing the coaching and developing of our Store team members. You'll lead your team to achieve ambitious sales performance targets. You'll help create excitement around Custom Ink in the surrounding community and for visitors to the store in order to increase brand awareness. You understand that Custom Ink is dedicated to delivering a WOW! customer experience and know that it starts with a genuine interaction and builds into a long-term relationship.
You'll be trusted to:
As a Store Manager, you'll be our customers' Custom Ink guide from beginning to end, working to satisfy their custom gear needs all while building relationships that keep them coming back again and again. Additionally, you'll cultivate an engaged, high-performing team, recruit and hire top talents and maintain appropriate staffing levels. You'll drive towards achieving store sales goals and other KPIs and ensure the team is connected to these goals.
How you'll be evaluated:
Converting potential leads into orders
Ensuring stellar customer service throughout our entire process
Meeting Store revenue goals
Driving our local outbound outreach program
Store Performance, Team Satisfaction & Retention (Sales / KPIs, Overall team engagement, and team satisfaction)
If the following sounds like you, apply at Custom Ink today!
You possess a passion for driving relationship-based sales with the long term outcome of repeat business and customer loyalty. You follow up with customers and utilize their feedback to promote sales
You are an active, visible leader; inspiring, motivating, directing and coaching others
Demonstrated ability to set standards, hold team members accountable while providing and receiving quality feedback
You maintain a sense of strong business acumen through continuous curiosity around our metrics with a commitment to driving better results to grow the business
You have a true love for the local community. You seek and discover ways to work with our Fundraising Team and participate in key events in the community to enhance brand awareness
15 paid days off in your first year. Bumps up to 25 in your second!
Low premiums and co-pays for medical and dental with no in-network deductible
Free vision insurance
401(k) match, life insurance, and company paid Short and Long Term Disability
Fun Custom Ink apparel and accessories
T-shirts and jeans welcome!
Fortune Top 100 Place to Work
In addition, you must share our company values - practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.