Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Store Manager

Expired Job

Chico's Fas, Inc. Fairfax , VA 22038

Posted 3 months ago

Store Manager Brand: White House Black Market

Category: Store Manager

Location:

Fairfax Corner, Fairfax, VA

POSITION OBJECTIVE:

The Store Manager is primarily responsible for managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES:
1.Directs and supervises associates engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Ensures weekly schedules are prepared to provide proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
2.Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
3.Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
4.Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times.
5.Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
6.Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
7.Prepares and oversees physical inventories, ensuring proper accounting of receipts and outflows of merchandise.
8.Manages the general operations of the store ensuring that the store is in working order and adequately supplied to ensure safe and efficient operations.
9.Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls.
10. Recruits, hires, and develops store associates; prepares and conducts all performance appraisals and evaluations; interprets Key Performance Indicator reports and delivers coaching as needed.
11. Other duties as assigned/required.

QUALIFICATIONS:
1.High School diploma or equivalent
2.2+ years of retail management experience required
3.Excellent communication, verbal, and written skills
4.Proven excellent customer service skills with statistical track record in all areas of sales
5.Strong organizational skills and ability to multi-task in a fast-paced environment
6.Established history in recruiting and retaining a quality sales and support staff
7.General knowledge of apparel products (i.e., fit and fabric)
8.Excellent leadership qualities, training and team building skills
9.Knowledge of administrative aspects of store operations
10. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
11. Ability to communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 lbs., hang / fold merchandise, climbing, reaching, and pushing / pulling


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager

The Luxottica Group

Posted 1 week ago

VIEW JOBS 11/30/2018 12:00:00 AM 2019-02-28T00:00 Requisition ID: 87944 Store #: 000010 LensCrafters Position:Full-Time At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 900+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 30 years. With a career at LensCrafters, you'll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you'll be helping people look and see their best. GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the LensCrafters organization.  The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.   MAJOR DUTIES & RESPONSIBILITIES * Conveys a commitment to providing unsurpassed Customer Service through ensuring the LensCrafters' staff performs the Sales and Service Process steps. * Demonstrates the Diamond Service Principals and Service Vision with all customers and patients. * Provides on-the-job training and guidance to team members making use of Company provided programs. * Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability. * Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas: * NPS – Net Promoter Score * % Sales to Plan * Customer Count * Store Operating Profitability * % Saturation of Training * Key Performance Indicators, to include exam growth and retention * Recruits and selects high caliber staff. * Forecasts staffing needs through the use of the labor scheduling model. * Performs administrative duties to include payroll, inventory management, technical application and understanding. * Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations notes through NPS portal. * Leads Doctor of Optometry business partnership and co-planning. * Adheres to Company policies and procedures regarding frame recovery and acknowledging receipt of physical inventory. * Executes to guidelines LC Inventory Management System and Order tracker as a part of global POS * Ensures all Company approved safety programs are implemented and maintained consistently per standards. * Conducts monthly safety inspections of store premises using self-inspection checklist. Reports all contacts by Local, State, Federal regulatory agencies to the CSC Legal or Quality Assurance Department within 14 hours of contact.  Follow-up in writing. * Maximize Optometric partnerships through participation and involvement in the following: Coverage, Walk-in Availability, In-house Prescriptions, Doctor Detailing, Co-op Relationships. * Maintains safe AND FUN working environment for all associates/customers. * Takes pride in the store appearance and will execute visual directive to achieve a consistent company message.   BASIC QUALIFICATIONS * High School graduate or equivalent * 4+ years management/supervisory experience * Comprehensive knowledge from operations, processes and business implications * Strong influencing and negotiating skills * Team building and management skills * Knowledge of current optical theory and merchandise * Strong communicator and listener * Strong basic math skills (addition, subtraction, multiplication, division) * Sales skills * Familiarity with cash register, computers and calculators * Ability to manage time under aggressive deadlines   PREFERRED QUALIFICATIONS * College degree or equivalent * State licensure (if applicable) and/or ABO Certification in non-licensed states * LensCrafters Final Inspector Certification * LensCrafters Quality, Fitting and Adjusting Program * Previous experience in customer service and retail * Knowledge of current store merchandise * High level of business acumen to include detailed knowledge of LC Dashboard    Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Retail Management Retail Management The Luxottica Group Fairfax VA

Store Manager

Expired Job

Chico's Fas, Inc.