Store Manager - Cambridgeside Galleria

Pandora A/S Cambridge , MA 02138

Posted 2 months ago

STORE MANAGER - CAMBRIDGESIDE GALLERIA

Posted: 19 Mar 2019

Deadline: 19 Mar 2019

Location: Cambridge, MA

PANDORA Store Managers know everything about our product, immerse

themselves into our Brand and culture, and take pride in providing every guest

with a best-in-class customer experience. They are constantly looking to hire

and develop top talent, while maintaining focus on excellent sales results.

Whether it be learning new merchandise collections, developing a strong client

base or strengthening store operations, PANDORA Store Manager's work with

beautiful products and amazing people that challenge, inspire and develop them

daily.

Responsibilities of a PANDORA Store Manager:

  • Genuine love and passion for PANDORA, and PROUD to be a Brand Ambassador

  • Ensure desired brand philosophy and experience is being fostered through customer interactions

  • Build a high performing selling environment that is committed to exceeding customer's expectations and delivering the highest level of customer service at all times.

  • Mentor, lead and encourage a team that is accountable for store results and consistently achieves key store metrics

  • Implement action plans to improve key performance indicators to maximize business

  • Foster an inspiring environment for learning, and support the ongoing development of the store team.

  • Recognize performance through "in the moment" coaching

  • Hire, train and inspire a best-in-class sales team

  • Build a network of qualified talent within the community to fill open positions

  • Partner with visual merchandising to implement directives, and ensure compelling visual standards are met at all times.

  • Maintain optimal floor coverage and schedules to maximize store productivity

  • Identify, document and resolve performance issues and policy violations in partnership with the District Manager and Human Resource representative.

Qualifications of a PANDORA Store Manager:

  • 4-6 years of leadership experience in a luxury goods or comparable retail environment

  • Proven leadership skills and the ability to communicate effectively with all levels within the organization

  • Strong business acumen with the ability to confidently analyze selling reports and speak to the store's business

  • Demonstrates the ability to recruit, coach and develop

  • Results driven leader with the ability to inspire and create a highly collaborative selling environment

If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, colorful world. Come SHINE with US!

Please apply using the email address below, including the job title and location in the subject line: NAMretailcareers@pandora.net

PANDORA designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. PANDORA jewellery is sold in more than 100 countries on six continents through around 7,700 points of sale, including more than 2,700 concept stores.

Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs around 32,000 people worldwide of whom more than 14,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, PANDORA's total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).

See all our products and collections on www.pandora.net


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Womens Shoes Sales Associate Flex Cambridgeside Galleria

Macy's, Inc.

Posted 2 days ago

VIEW JOBS 4/20/2019 12:00:00 AM 2019-07-19T00:00 Job Overview: The Women's Shoes Associate in Open-Sell locations is responsible for providing an exceptional shopping experience by ensuring merchandise is floor ready, stocked, signed, and available for clients. The Associate will demonstrate superior service with appropriate level of speed and efficiency. The Women's Shoes Associate in Open-Sell locations will make our clients the top priority upon arrival, throughout their visit, and ultimately, their departure. The associate is also responsible for fulfillment, merchandising, pricing, signing and performing other duties as necessary. In a Flex (Flexible Work Team) position, you'll design your own schedule each week by selecting your shifts from those available in your area or zone. While you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule. On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine's Day – you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year. Essential Functions: * Provide an exceptional customer experience by ensuring the customer is always the priority. * Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps. * Replenish merchandise displays and other products as needed. * Maintain upkeep of shoe floor and customer readiness standards by delivering a clean, neat, easy to shop store environment. * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. * Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency. * Acknowledge customers in a friendly and helpful manner and greet when they enter department. * Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed. * Offer to call other locations if merchandise is unavailable within store; * Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience. * Reinforce customer's selection and package merchandise with care. * Determine customer needs based on customer preference. * Demonstrate knowledge of store products and services to build sales and minimum returns, including Macy's Loyalty Program. * Suggest additional merchandise to compliment customer selection. * Develop product knowledge through collaboration with Supervisor, District/Region team members and vendors. * Develop repeat business through exceptional selling behaviors, using My Client. * Achieve team sales and loyalty goals through collaboration with Support and Sales Associates. * Be knowledgeable of current promotional events and sales. * Adhere to Asset Protection, inventory control and compliance procedures. * Regular, dependable attendance and punctuality. Qualifications: Education/Experience: * No specific educational accomplishment is required. * Previous selling experience and product knowledge in Women's Shoes preferred, but not required. Communication Skills: * Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to effectively communicate with customers, peers, and management. * Able to communicate on the telephone with proper etiquette. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Must be able to calculate percentages and rations. * Must be able to make change using American Monetary Units. Reasoning Ability: * Ability to work as part of a team, or independently with minimal supervision. Physical Demands: * This position involves constant moving, talking, hearing, reaching, and standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve stooping, kneeling, crouching, and climbing ladders. * Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: * Must enjoy meeting and interacting with customers. * Possess strong sense of urgency and a thirst for learning Work Hours: * Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Cambridge MA

Store Manager - Cambridgeside Galleria

Pandora A/S