Store Leader

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Kansas City located at Country Club Plaza and we want a hard working, personable, goal-oriented Store Leader. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop, and lead team to drive and excellent customer experience and revenue
• Manage revenue, and payroll
• Recruit, hire, and retain store team 
• Implement high customer service standards throughout the store and team
• Create, maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback to District Leader on all aspects of the business
• Mentor, develop team through clear communication
• Make a schedule that is adequately and efficiently staffed to business needs
• Educate and train team on product knowledge
• Participate in weekly calls with peers and District Leader
• Embrace an environment that is respectful in communication
• Responsible for securing store

Requirements

• 5+ years retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team- verbal and written
• Strategic Thinking and Planning skills 
• Self-starter
• Independent, goal oriented, data driven, competitive, and positive energy
• Inventory integrity
• Time management and merchandising abilities
• People person - approachable, friendly
• Proficiency with Microsoft Word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent
• Flexible availability, nights, weekends and holidays

What will make you stand out

• Multi-unit Store Manager
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- Awareness
• Experience as an apparel buyer

Benefits

• Paid salary, bi-weekly
• Bonus opportunities
• Employee Discount
• Health, dental, vision benefits available
• 401k

Please submit a cover letter along with your resume.

Job Types: Full-time