Store Leader (Manager) -1610 - Little Rock AR

Petco Little Rock , AR 72215

Posted 2 months ago

If you're both an animal lover and a people person, a position in one of our stores might be a great fit. We're looking for people with a strong commitment to helping pets and their parents experience their very best lives together. When you join us, you'll be part of a great team, working together to achieve sales goals while doing work you truly love.

Position Purpose:

Oversee the daily operation and management of a Petco store to ensure it meets profitability projections. Supervise, manage, train and develop subordinate managers and hourly store personnel in all areas and functions required to run the store efficiently and to Petco standards.

Ensure all associates provide quality customer service to satisfy the needs of Petco customers. Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store. Complete and submit accounting, inventory management, and payroll paperwork in a timely manner.

Ensure all expenses are maintained within budgeted levels. Guarantee the store's appearance adheres to company standards and safety protocol. This job is composed of a variety of tasks, that are covered by general operating procedures but also require extensive individual judgment to ensure successful operation of the store. Responsibilities will vary depending on the store size and location, the number of specialty departments, the sales volume, number of employees and the management structure in the Region.

Essential Job Duties:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

  • Responsible for managing employees which includes recruiting, reviewing job applications, and interviewing job applicants, checking references, conducting pre-employment background checks, hiring and training. Demonstration of exemplary customer service skills and tutoring of store personnel on Company standards.

  • Expected to hear and resolve all manner of complaint including employee complaints and non-routine customer complaints, including complaints about associates.

  • Complete and submit all account, inventory management and payroll reports accurately and on time. Reconciliation of daily grooming reports.

  • Make decisions regarding damaged or discontinued merchandise. This includes evaluating and coordinating products to be returned to vendors for repair, refund or replacement and determining disposition of products that cannot be returned. Manage and control ongoing Shrink concerns and ensure that all store management and associates understand their roles and responsibilities reducing Shrink.

  • Ensure the health and well being of livestock by providing the correct care in accordance with the established Petco standards, policies and procedures. Responsible for providing safety of customers, employees, livestock and property. Provide directions for changes needed in store set up and/or required clean-up to correct hazardous situations.

  • Responsible for handling cash counting, supervision of cashiers and cash register service to maximize customer service and minimize loss of assets. Ensure that sufficient precautionary steps are taken to reduce exposure to refund fraud - including working and reviewing regularly the DLPR and Daily Cashier's Reports.

  • Ensure that the store is opened and closed in accordance with policies and procedures, especially those relating to safety and security.

  • Manage store merchandising and independently make or participate in making decisions regarding store layout and displays, to enhance visual presentation of store and sales.

  • Coordinate and assign routine housekeeping tasks as required to maintain the professional image, appearance and cleanliness of the store.

  • Market the store and its products. Oversee planning of in-store and community events.

Work Environment:

The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. A limited amount of travel will be required.

Education:

In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and computer skills is also required.

Experience:

One or more years of management experience or the equivalent is required, while previous retail management experience is preferred. A working knowledge of general business practices is highly desirable, as are strong organizational skills.

A qualified applicant will possess an aptitude for demonstrating basic sales techniques and the ability to instruct others in their application. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals. Must be licensed to operate a motor vehicle.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Manager Candidate In Little Rock AR

Dollar General Corporation

Posted 4 days ago

VIEW JOBS 6/16/2019 12:00:00 AM 2019-09-14T00:00 Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,400 retail locations in 44 states, 16 distribution centers and 135,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: This position exists primarily for the purpose of developing internal store manager bench from the assistant store manager population, although external candidates will also be in the program. It is a position to be used to give store manager candidates more experience prior to becoming a store manager, and is to be held for a specified period. DUTIES and ESSENTIAL JOB FUNCTIONS: * Assist in recruiting and staffing activities. * Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. * Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories. * Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets. * Provide superior customer service leadership. * Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications. * Participate in store opening and closing activities. * Ensure the safe deposit of all company funds in the designated bank. * Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures. * Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees. * Manage store in store manager's absence. * Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors. * Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit controls. * Ability to learn and perform IBM cash register functions, including those necessary to generate reports. * Knowledge of inventory management and merchandising practices. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.) * Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes. * Effective oral and written communication skills. * Effective interpersonal skills. * Effective organization skills with attention to detail. * Ability to solve problems and deal with a variety of situations where limited standardization exists. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a retail environment preferred for external candidates; four months experience as a Dollar General assistant store manager required for internal candidates. COMPETENCIES: * Aligns motives, values and beliefs with Dollar General values. * Supports ownership by tapping into the potential of others. * Acts as a liaison between the Store Support Center and store employees. * Fosters cooperation and collaboration. * Interacts tactfully yet directly with employees and maintains an open forum of exchange. * Demonstrates responsiveness and sensitivity to customer needs. * Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). * Provides continuous attention to development of staff. * Recruits, hires and trains qualified applicants to fulfill a store need. * Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores. * Fast-paced environment; moderate noise level. * Occasionally exposed to outside weather conditions. Note: This position requires some travel with limited overnight stays Dollar General Corporation is an equal opportunity employer. _ #CC# Dollar General Corporation Little Rock AR

Store Leader (Manager) -1610 - Little Rock AR

Petco