Store Lead - Southland Mall - Full Time

Children's Place Hayward , CA 94542

Posted 2 months ago

Location:

Hayward, California

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

  • Partners with Store Manager to address an performance concerns with associates

  • Support and participate in all company training and development initiatives

  • Foster a positive work environment and provides direct, objective feedback in a timely manner

  • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

  • Represent the company in a professional and positive manner

  • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

  • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

  • Process payroll weekly

  • Modify schedule based on business climate

  • Help maintain a clean, organized, and efficient stockroom, adhering to set policies

  • Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

  • High school diploma or equivalent

  • 1-3 years previous retail experience

  • Must be at least 18 years of ag

Skills and Behaviors:

  • Excellent customer engagement

  • Must be detail oriented

  • Ability to prioritize tasks

  • Ability to work in team environment

  • Ability to give and receive performance-based feedback

  • Must embrace self-development

  • Must be an effective communicator

  • Must be adaptable and flexible to changing priorities

  • Excellent time management, planning, and organization skills

  • Proficient in Microsoft Office

  • Ability to adapt to and learn internal applications

  • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate / Key Sales / Seasonal Opportunities Piercing Pagoda Southland Mall Hayward CA

Signet Jewelers

Posted 1 week ago

VIEW JOBS 6/20/2020 12:00:00 AM 2020-09-18T00:00 SEASONAL POSITIONS NOW AVAILABLE Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team. Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today! Key Sales Associate Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties. We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience. Job Requirements: * One year of sales, retail and/or jewelry experience is preferred, but not required. A Sampling of our Total Rewards: * Base pay plus commission on sales * Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members) * 401 (k) * Paid Vacation and Paid Holidays (Full Time Team Members) * Tuition Reimbursement and DCA courses based on position * Training - Associate Training System, Management Training System, Career Development and more * Team Member Merchandise Discounts * Incentive Trips and Contests Signet Jewelers operates mall-based Piercing Pagoda kiosks throughout the United States. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet Jewelers Hayward CA

Store Lead - Southland Mall - Full Time

Children's Place