Store Lead

Shoe Carnival, Inc. Durham , NC 27701

Posted 2 months ago

Job Description:

Store number: # 240

Shopping center: North Pointe Shopping Center

Street address: 1515 N Pointe Dr Ste 120

Title: Store Lead

Reports To: General Manager

Status: Hourly Part-Time or Full-Time/Non-Exempt

Job Summary:The Shoe Carnival Store Lead oversees a specific area(s) of the store (such as Women's or POS) and is responsible for overall department standards and work plans.

Primary Duties & Responsibilities:

  • Greets and interacts with customers using Total Customer Service Standards.

  • Follows all company policies and procedures, including Loss Prevention guidelines to deter theft.

  • Manages aisle maintenance and product displays, assists in unloading truck, floor moves, merchandising and freight plans, pricing, and promotional displays.

  • Provides overrides, performs safe and till counts, and reconciles cash settlements.

  • Assists in training and delegates tasks as needed.


  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.

  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.

  • Ability to work flexible schedules including nights, weekends, and holidays.

  • One year of customer service and previous cash handling experience preferred.

  • Must be at least 16 years of age.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Employee & Family Discounts

  • Relocation Opportunities

Full-Time associates may be eligible for additional benefits including Paid Time Off (Vacation & Sick Leave), Comprehensive Medical, Dental, & Vision Benefits, Flexible Spending Accounts, Employee Assistance Program, and Life, Disability, and Voluntary Benefits.

Shoe Carnival, Inc. is an Equal Opportunity Employer.

Job Requirements

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Store Lead

Shoe Carnival, Inc.