Store Lead - Independence Mall - Part Time

Children's Place Wilmington , NC 28412

Posted 2 months ago

Location:

Wilmington, North Carolina

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

  • Partners with Store Manager to address an performance concerns with associates

  • Support and participate in all company training and development initiatives

  • Foster a positive work environment and provides direct, objective feedback in a timely manner

  • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

  • Represent the company in a professional and positive manner

  • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

  • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

  • Process payroll weekly

  • Modify schedule based on business climate

  • Help maintain a clean, organized, and efficient stockroom, adhering to set policies

  • Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

  • High school diploma or equivalent

  • 1-3 years previous retail experience

  • Must be at least 18 years of ag

Skills and Behaviors:

  • Excellent customer engagement

  • Must be detail oriented

  • Ability to prioritize tasks

  • Ability to work in team environment

  • Ability to give and receive performance-based feedback

  • Must embrace self-development

  • Must be an effective communicator

  • Must be adaptable and flexible to changing priorities

  • Excellent time management, planning, and organization skills

  • Proficient in Microsoft Office

  • Ability to adapt to and learn internal applications

  • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

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Store Lead - Independence Mall - Part Time

Children's Place