Store Lead - Coastland Center - Part Time

Children's Place Naples , FL 34102

Posted 2 months ago

Location:

Naples, Florida

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

  • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

  • Partners with Store Manager to address an performance concerns with associates

  • Support and participate in all company training and development initiatives

  • Foster a positive work environment and provides direct, objective feedback in a timely manner

  • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

  • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

  • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

  • Represent the company in a professional and positive manner

  • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

  • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

  • Process payroll weekly

  • Modify schedule based on business climate

  • Help maintain a clean, organized, and efficient stockroom, adhering to set policies

  • Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

  • High school diploma or equivalent

  • 1-3 years previous retail experience

  • Must be at least 18 years of ag

Skills and Behaviors:

  • Excellent customer engagement

  • Must be detail oriented

  • Ability to prioritize tasks

  • Ability to work in team environment

  • Ability to give and receive performance-based feedback

  • Must embrace self-development

  • Must be an effective communicator

  • Must be adaptable and flexible to changing priorities

  • Excellent time management, planning, and organization skills

  • Proficient in Microsoft Office

  • Ability to adapt to and learn internal applications

  • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Support Receiving Team Lead Full Time Coastland Center

Macy's, Inc.

Posted 2 days ago

VIEW JOBS 2/18/2020 12:00:00 AM 2020-05-18T00:00 Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you'll do just that, bringing the Magic of Macy's to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More " So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today! Job Overview: The Receiving Team Lead is responsible for supervising a team of associates in all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Be proficient in POS and MPOS systems including Search and Send, My Client and More @ Macy's tablet app * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own * Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. * Provide an exceptional customer experience by ensuring the customer is always the priority * Oversee receiving team in the general shipment process * Ensure that all receiving activities are in accordance with productivity standards timelines * Clearly communicate all policies, procedures, and standards so that they are understood and followed by associates * Complete operational tasks such as trash and hanger collection * Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets * Oversee replenishment of stock onto the sales floor * Plan and implement the inventory process * Plan and implement the markdown process * Oversee customer carryout and special deliveries * Participate in and oversee stockroom maintenance, organization, and housekeeping * Manage the processing of damages, transfers, and return to vendor merchandise * Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment * Maintain department recovery standards; including fitting room go backs to standard, if applicable * Follow shortage programs and procedures as they pertain to the receiving function * Attend to customer service needs in a friendly and helpful manner when approached * Be sensitive to store's needs and flex into other non-selling areas as needed * Assign special projects as needed * Perform other duties as necessary * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * Minimum of one to three years experience in a supervisory position. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Ability to delegate tasks to team members. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekend and/or holidays, based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Help make life shine brighter. Collaboration, Creativity, Culture. Macy's, Inc. Naples FL

Store Lead - Coastland Center - Part Time

Children's Place