Store Implementation Specialist

Complete readiness activities involved with New Store Openings, Store Changeovers, Store Remodels, Acquisitions, and Special Projects, and lead Operations through calibrations of this activity. Merchandise stores to schematics, partners with cross functional leaders to set up a new store, relocation of a store, renovation or store expansion. Coordinate with various teams, manage timelines, ensuring smooth operations, and driving successful new store openings and changeovers.

Complete all readiness activities for New Store Openings, Store Changeovers, Store Remodels, Acquisitions, Special Projects and lead Calibrations.

Completes the day-to-day Merchandising/Ordering, Equipment Functionality, and Infrastructure processes for the organization through remote and site visits; to execute Implementation Readiness. Includes monitoring of schedules, KPI review/analysis, monitoring and spot verification, compliance with Operations, Building/Health Inspectors, 7Clean compliance and related governance.

Completes unloading of merchandise from deliveries, installing shelving and fixtures, stocking shelves according to standards and store schematics.

Inspects works to ensure it meets company standards and operates according to established safety standards.

Provides timely project standards updates to construction and store teams.

Partners with Operations and Construction on punch list expectations for both new and existing stores.

Implements new procedures, best practices, useful tools and efficiencies for new stores and existing stores.

Follows all company policies and procedures.

Represents Implementation department in site visits with Operations, Construction, Facilities, Franchisees and other key stakeholders.

Communicate, coordinate, and verify efforts with key stakeholders associated with noted activities to include Market Leaders, Area Leaders, Store Support Centers, and Program Implementation Leaders.

Ensures program scope and business objectives are clearly documented.

Collaborate with cross-functional teams to develop detailed product flow, displays and Sales Plan execution. Coach stakeholders to ensure the project team works together efficiently and effectively.

Reviews infrastructure process for New Store Openings, Changeovers and Special Projects. Analyze current assortment with national schematics and regional items/programs to tailor assortment to the local store (Retailer Initiative).

Potentially oversee and manage support staff activities, such as New Store and Changeover infrastructure, resetting, scheduling and communication.

Execute and manage complex Operations schedules concurrently, in coordination with Construction, Operations, Planning and Vendors.

Assist with initial audit, lottery setup and cash reporting, and cost of goods accounting during change and control activities.

Completes By Item Checklist for building maintenance and Design Package fulfillment.

Education and Experience

Education: High School/ GED

Years of Relevant Work Experience: 3+ years

Yeas of Management Experience: NA

Certifications/ Licenses: Training any license or certification as required by location

Specific Knowledge and Skills

• Experience: 3-5+ yrs., retail, grocery, or food management service sales. Possess strong facilitation and organizational skills. Able to analyze, use and explain specific, logical, and detailed, complicated processes. Requires excellent written and verbal skills.

• Ability to communicate effectively by expressing information and ideas in a clear, convincing and organized manner.

• Strong personal management skills, with the ability to manage multiple priorities and deadlines.

• Ability to work in a demanding, fast paced environment; and must have a comfort for change.

• Strong analytical and problem-solving skills, with the ability to see implications and provide solutions and recommendations. Ability to develop and articulate contingency plans to address risks.

• Strong interpersonal skills, with the ability to develop relationships across all levels.

• Proficiency in Excel, Power-Point, Microsoft suite, and Microsoft Teams.

• Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions.

• High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies.

• This position typically requires overnight travel for up to two weeks and a qualified candidate must be available to work a rotating schedule, including days, nights, and weekends.