Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Store Floor Lead

Expired Job

Sur La Table Meridian , ID 83646

Posted 4 months ago

The Floor Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. This role supports either a General Manager (GM) or Store Manager (SM) in the achievement of sales goals and directs daily store operations as Manager on Duty (MOD). The Floor Lead reports to either a General Manager (GM) or Store Manager (SM).

  • Models and holds employees accountable to customer service standards.

  • Contributes to an environment where employees are informed and capable by supporting training for all employees.

  • Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.

  • Works as a part of a high-performing team to achieve store's sales plan. Supports sales driving initiatives, creates daily agendas and directs selling activities as (MOD).

  • Provides coaching in the moment and performance feedback to employees and communicates performance issues directly to the General Manager or Store Manager.

  • Directs employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensures selling floor is adequately stocked according to visual standards.

  • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.

  • Completes inventory transactions including but not limited to, receiving, MOS, and RARs. Rings employee transactions.

  • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.

  • Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.

  • Additional responsibilities as assigned by General Manager or Store Manager.

Essential Functions

  • Ability to communicate verbally and work cooperatively with employees and customers.

  • Ability to remain in a stationary position for up to 3 hours at a time.

  • Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor.

  • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise.

  • Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.

  • Ability to ascend/descend ladders in order to retrieve and/or move merchandise.

  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.

  • Regular and predictable attendance.

  • Ability to lift and/ or move merchandise weighing up to 35 lbs.

Experience and Required Qualifications

  • 1 year of retail sales and customer service experience. Prior experience as a Sur La Table Sales Associate, preferred.

  • 1 year of retail supervisory experience, preferred.

  • Proficient in POS Systems.

  • Some experience with MS Office Suite (Outlook, Word and Excel).

  • May require Food Handlers Certification.

Competencies

Sur La Table Core Competencies for Everyone:

  • Focus on the Customer: You inspire and delight your customers.

  • Be Genuine: Your communication style is respectful, effective and sincere.

  • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.

  • Take Ownership: You are committed, responsible and provide solutions.

  • Achieve Results: You meet and exceed goals and expectations.

Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

Apply On-lineSend This Job to a Friend

Copyright Ultimate Software


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Floor Associate

Dollar Tree

Posted 1 week ago

VIEW JOBS 12/1/2018 12:00:00 AM 2019-03-01T00:00 Job Description Summary of Position * Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties. * Assist in the merchandising of the store. * Fully cross-trained to assist with cash register operations, customer service and stock replenishment. Principal Duties and Responsibilities * Handle all sales transactions while operating assigned cash register. * Maintains security of all cash. * Protects all company assets. * Maintains a high level of good customer service. * Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors. * Receives merchandise. * Assist with unloading trucks. * Works in a safe manner. * Adheres to and upholds policies and procedures. Minimum Requirements/Qualifications * General math skills to allow for cash accounting. * Strong verbal communication skills to allow for proper interaction with customers. * High level of integrity and honesty; will be responsible for handling cash. This job specification should not construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Dollar Tree Meridian ID

Store Floor Lead

Expired Job

Sur La Table