Clover Food Lab Boston , MA 02115
Posted 3 weeks ago
At Clover, we rely on our Store Communications Lead (SCL) to bring the best example for the front of house staff. As a leader on the restaurant team, the SCL will be responsible for creating a fun, food focused, customer service driven atmosphere that is unique to each location but also embodies the Clover vision. The ideal candidate will excel at working in a fast-paced restaurant environment and will be responsible for providing a premier experience to customers, building a sense of community within their restaurant, and collecting feedback from customers that will help Clover become a better place. At the core of this role is a deep understanding of the Clover brand and mission. It is about connecting with our customers, leading by example and being genuinely into food and where it comes from.
Our team of SCLs work full-time at a single Clover restaurant, reporting to the manager of the location in which they work. They work with the Marketing Department and Events on projects relating to brand, customer experience, and design. We’ll ask you to let the creativity flow and we’ll work with you to bring these ideas to life!
The ideal candidate is a huge fan of Clover, loves food and sharing it with others, has excellent verbal and written communications skills, and is a team-player with a strong work-ethic. Previous customer-facing experience is required, and experience in communications/marketing is a plus.
Many past SCLs at Clover have gone on to become Creative Directors, Vice Presidents, and General Managers at Clover!
Duties
Store Communications Leads are required to…
Human Resources may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understanding of Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better
Requirements
Store Communications Leads must have…
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles.
Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Benefits
Some of the perks of working for Clover!
Clover Food Lab