Store Associate Part-Time

DSW (Designer Brands Inc.) Rogers , AR 72757

Posted 2 months ago

General Summary

Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance. Store Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.

Reports to: Store Manager and/or Co-Manager

Essential Duties and Responsibilities:

  • Customer Service
  • Greets every customer with a helpful and friendly approach, reading customer cues and matching their needs with your service level. Share the benefits of the DSW Loyalty program, answer questions regarding merchandise and complete the purchase through either in store sale or digital order.
  • Cashwrap
  • Complete customer transactions while following DSW's policies and procedures. Responsible for accuracy in counting money and providing change. Communicates pricing information from receipt. Operates a calculator and enters data via the register keyboard.
  • Store Operations
  • Maintains a neat, clean and safe environment for our internal and external customers. This includes but is not limited to clearing trash from the aisles, cashwrap, and stockroom, returning shoes back to where they belong according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
  • Merchandising
  • Receives inbound freight, prepares and places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance standards and organizes and maintains the stockroom.
  • Fulfillment
  • Completes all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.
  • Asset Protection
  • Follows all asset protection policies and procedures.
  • Personal Development
  • Actively participates in daily team meetings and ongoing training. Is open to and responsive to coaching and feedback.
  • Other Duties
  • Performs other duties as assigned by the management team.

Required Skills:

  • Professional, friendly and respectful

  • Customer service skills

  • Ability to move with tempo to meet time bound expectations

  • Good written and verbal communication skills

  • Proficient in use of technology to successfully engage in customer interactions (i.e. Tablet/Register, Calculator, Register Keyboard)

  • Must have the ability to spend up to 100% of working time standing or walking around the store

  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis

Experience:

  • No previous retail experience required

  • Some High School Education

Preferred Qualifications

  • Minimum of 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver is preferred
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Associate Part Time

Belk

Posted 3 days ago

VIEW JOBS 11/23/2022 12:00:00 AM 2023-02-21T00:00 <p>Grow your career with us and apply today. We are interested in you and your area of interest!</p><p>Position may be Full-time, Part-time or Flex in areas such as Sales; Beauty; Ship to Home - (which includes pick, pack and curbside pickup); and other support areas.</p><p>At Belk we have a vision to reimagine the department store. As a Seasonal Associate, you will drive store sales, metrics and execution through providing excellent customer service to every customer. You will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions and job responsibilities are cross functional and support an omni channel selling model that allows our customer to shop anywhere, anytime.</p><p>Responsibilities may include but are not limited to:</p><ul><li><p>Proactively greets and engages customers in a professional and friendly way.</p></li><li><p>Maintains Belk professional dress standards and appearance.</p></li><li><p>Supports the store to meet or exceed goals and metrics.</p></li><li><p>Works professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.</p></li><li><p>Works proactively with others to complete projects.</p></li><li><p>Prioritizes the customer and demonstrates &quot;every task is interruptible&quot; to assist when needed or necessary.</p></li><li><p>Strives to achieve or exceed personal and store metrics.</p></li><li><p>Comfortable using technology coupled with service skills to sell to customers.</p></li><li><p>Performs duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and signing, and restocking as necessary</p></li><li><p>Follows the operational processes to ensure new merchandise is unpacked, displayed and signed in a timely manner.</p></li><li><p>Follows procedures for all systems including counts, markdowns, re-tickets and inventory control.</p></li><li><p>Follows all safety guidelines for curbside customer experience.</p></li><li><p>Maintains adaptability to shift between tasks based on queues and needs of the business.</p></li><li><p>Uses business-related computer equipment and software to fulfill orders.</p></li><li><p>Utilizes the promotional calendar to maximize sales and department events.</p></li><li><p>Follows policies &amp; procedures in the associate handbook.</p></li><li><p>Responsibilities may vary depending on assigned area.</p></li></ul><p>Education / Experience Requirements:</p><ul><li><p>High School Diploma or GED equivalent preferred</p></li><li><p>Experience in retail preferred</p></li><li><p>Communication skills</p></li></ul><p>Physical Requirements:</p><ul><li><p>Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.</p></li><li><p>Hand manipulation to remove sensor tags</p></li><li><p>Ability to push / pull 100-500 pounds when moving stock carts</p></li><li><p>Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above &amp; below shoulder level and lifting 25-50 pound boxes.</p></li></ul> Belk Rogers AR

Store Associate Part-Time

DSW (Designer Brands Inc.)