Store Associate - Northwoods - Illinois

Express, Inc. Peoria , IL 61601

Posted 2 months ago

Overview

A Brand That's What's Now Express is the sexy, sophisticated lifestyle fashion brand for every occasion: work, weekends, or nights on the town. Our brand is what's new and what's now for young fashion-forward men and women.

We have more than 600 retail and outlet stores throughout the United States and Puerto Rico, as well as franchise stores in Latin America. We also have a best-in-class online/mobile shopping experience at www.express.com that allows our customers to shop whenever and wherever they like. A Workplace To Match We think you'll like it here.

We offer a competitive compensation and benefits package, generous associate discount, casual work environment, and the opportunity to connect and engage with some of the smartest, most passionate individuals in the fashion business. We're always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!

Responsibilities

Co-Manager

  • Responsible for assisting Store Manager in attracting, hiring, training and developing all levels of Associates including: Sales Associates, Stylists and Stock Experts. The Co-Manager assists the store team in meeting all financial and statistical goals while managing one or more Division of Responsibility (DOR), which include:
  • Brand - drives the visual execution of the store (floorsets) according to company standards.

  • Talent - recruits, staffs, and manages the stores talent schedules. Delivers Orientation and ongoing education for Associates.

  • Capability - manages store stockroom processes, merchandise flow activities, and coaches to help reduce shrink in the store.

Sales Leader

  • Responsible for leading sales floor coverage while maintaining a selling focus in the absence of store management. Develops, coaches, and motivates sales Associates to provide an exceptional customer experience. Stylist

  • Exceeds customer expectations by providing a personalized fitting room experience. Demonstrate strategic selling techniques such as fitting room wardrobing and personalized merchandise selections.

    Provides advanced knowledge of current fashion trends and Express product. Maximizes the fitting room experience, while driving sales and creating an elevated customer experience. Stock Expert

  • Exceeds customer expectations by leveraging merchandise flow efficiencies to ensure product is available and easy to shop. Ensures merchandise is processed according to UPH standards.

    Ensures new product is placed appropriately on the sales floor once it arrives and has been processed. Sales Associate

  • Responsible for providing an exceptional customer experience through offering assistance when needed, ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, cleaning, and folding merchandise.

Closing

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Northwoods Mall 392

Pacific Sunwear

Posted 2 weeks ago

VIEW JOBS 5/1/2019 12:00:00 AM 2019-07-30T00:00 Overview The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience. Responsibilities PacSun Fit• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.• Contributes to a positive working environment by consistently exhibiting core value behaviors• Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends• Strive to improve individual performance while working as a productive member of the team Customer Experience• Delivers an engaging, positive and authentic customer experience with all customers• Focuses on full-price selling while maintaining awareness of product value and promotions• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues• Completes all assigned tasks in a timely and efficient manner• Executes all visual directives and maintains visual standards set by the company and as directed by the management team• Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline• Shares feedback from customers with the leadership team to improve the overall customer experience Results Driven• Actively participates in all company and store contests and events• Stays current on all financial goals and priorities• Assists the leadership team in achieving all sales and operational goalsAdditional Responsibilities• Ability and willingness to take an additional tasks• Adheres to federal, state and local labor laws• Ability to work flexible hours and understands and complies with all scheduling policies and practices• Secures and maintains any assigned company property• Ability to safely lift up to 50 pounds• Ability to utilize power tools and navigate a ladder as needed• Ability to work on the store sales floor for extended periods of time (up to 90% of shift) Qualifications Education/Skills/Experience• Passion for product, brands, fashion and trends• Excellent selling skills• Proven to exhibit a friendly, out-going, open-minded, engaging personality that enjoys being a team player• Strong time management, communication, and organizational skills• Ability to receive feedback and take action when appropriate• Basic math and computer proficiency• Previous retail experience preferred Physical DemandsList equipment to be operated, lifting requirements, crouching, bending, etc required by the job. Lifting in pounds should be clarified, stating the weight of objects that need to be lifted, such as "ability to lift objects weighing 35 pounds." For most other positions, language like "operate normal office equipment," "ability to travel "or" extensive use of computer" are helpful. Pacific Sunwear Peoria IL

Store Associate - Northwoods - Illinois

Express, Inc.