Steven Madden, Ltd. Church Street, NY , Manhattan, NY
Posted 4 days ago
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values.
Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report The pay range of this position is $19-$23/hr plus commission.
Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.
Steven Madden, Ltd.