Storage Customer Service Representative

U-Haul Cedar Park , TX 78613

Posted 2 weeks ago

700 S Bell Blvd, Cedar Park, Texas 78613 United States of America


U-Haul is hiring for highly motivated, assertive, and friendly individuals to work as Storage Customer Service Representatives at our U-Haul Moving and Storage Centers!

Do you enjoy helping others and are you passionate about engaging and interacting with customers?

Are you a student looking for a job that offers the flexibility your schedule needs or are you currently working, and simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative position with U-Haul is just what you are looking for!

Our Storage Customer Service Representatives are trained and knowledgeable members of our team with a strong desire to help U-Haul meet our customers' needs and demands. U-Haul's needs for Storage Customer Service Representatives are significantly greater on evenings, weekends, and holidays.

The Storage Customer Service Representative is responsible for providing excellent customer service and assisting the Site Manager to complete daily tasks.

Primary responsibilities include:

  • Support the site manager with facility operations

  • Answer phone inquiries from active and prospective customers

  • Show storage units and explain terms of rental agreement

  • Prepare rental contracts for customers

  • Perform general routine property clean up and minor repair work

  • Ensure all vacant storage units are clean, dry, secure, and available for new customers

Click on the link below to learn more about the job.

U-Haul offers:

  • Very Competitive Pay

  • Flexible Hours

  • Military Veterans highly encouraged to apply

  • Moonlighter Benefits Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan

  • Uniforms Provided


  • 2+ years of customer service experience

  • Basic computer skills and knowledge

  • Well-developed oral, written, and presentation skills, as well as the ability to interact with others

  • Ability to speak clearly and persuasively in positive or negative situations and responds well to questions

  • Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles

  • Adhere to all local state and federal vehicular regulations while driving


High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Utility Billing Customer Service Supervisor

City Of Cedar Park

Posted 6 days ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 The City of Cedar Park What Makes the City of Cedar Park a great place to work: Challenging - Fast-Paced - Sense of Community - Valued Employees - Engaging Customer Service - Sincerity in Willingness to Help - Friendly - Hard-Working - Intensity Team Work - Collaboration - Sense of Belonging - Positive Environment Fun - Opportunities - Development - Training You have a highly specialized skill set, technical tools and training that allow you to be the best at what you do. You take pride in helping others, no matter the situation. But you yearn for more. You need a new challenge. So bring your skills and expertise to the City of Cedar Park! The work isn't easy. It's often challenging. And at the end of the day, you'll know you are a part of something bigger than yourself. Join us today! The Position The City of Cedar Park is seeking qualified applicants for the position of Utility Billing Customer Service Supervisor. This position directly supervises a team of Utility Account Specialists and provides excellent and advanced customer service to customers of the Utility Billing Department. * Supervises and assists as back-up to customer service functions including assisting customers with receipt of payments, obtaining new service, disconnecting and transferring service and serving as first level representative for escalated issues; * Assists in the interviewing, hiring, termination and discipline of employees, as well as mentoring, coaching and training of employees; * Serves as back-up in the calculation of utility bills and penalty notices to meet established deadlines, as needed; * Answers questions from customers and city employees, both in person and over the telephone, regarding fees etc., referring them to appropriate departments for assistance, if necessary; * Processes payments received in person, over the telephone, through the mail and online utilizing electronic submission software; * Calculates and processes leak adjustments to customers' accounts as necessary and reviews bill adjustments; * Remains familiar with all sections of the City ordinance, which pertain to the utility billing function and stays current with changes and new policies; and * Performs such other related duties as may be assigned. Acceptable Experience, Training, Certifications and Licenses High School Diploma, or its equivalent, plus five (5) years of accounts receivable experience including customer service experience and at least one year of supervisory experience, preferably in a water utility environment; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Experience in utility, including electric, water and gas is preferred. Supplemental Information Ability to speak Spanish, preferred. City Of Cedar Park Cedar Park TX

Storage Customer Service Representative