Stock Associate - US

Overview

The Stock Associate creates a legendary customer experience by ensuring an organized flow of merchandise in the stockroom and onto the sales floor.

Responsibilities

• Meeting time expectations for processing freight and product transfers

• Supporting prioritization and product flow activities to achieve sales and customer experience objectives

• Helping to maintain the store's product presentation standards, visual objectives, and floorset direction by folding and hanging merchandise, assisting with floorset changes and stocking replenishment

• Processing merchandise transfers, consolidations and correct disposition of customer returns

• Assisting with organizing and preparing for store inventories and participating in store inventory counts

• Ensuring all merchandise has SKU tickets to identify styles and appropriate pricing

• Utilizing the best method of storage, identification, and stock location, considering height and weight limits, turnover, stock room capacities, and required space; assisting with keeping the stock room clean and organized

• Demonstrating a passion for the product, the brand and the customer; demonstrating the Eddie Bauer Creed and Guarantee consistently with internal and external customers

• Developing and maintaining a thorough knowledge of Eddie Bauer merchandise; using product knowledge in relevant and creative ways to meet the customer's needs

• Maintaining awareness and follow Eddie Bauer policy and procedures as they relate to loss prevention and safety; contacting store management should a loss prevention situation arise

• Driving towards meeting or exceeding personal/team goals and measures

• Assisting with Sales Guide responsibilities and other assigned duties as needed

Qualifications

• 1 year related retail and customer service experience; specialty retail preferred

• Ability to regularly lift and/or move up to 10 lbs, frequently lift and/or move up to 25 lbs, and occasionally lift and/or move up to 50 lbs

• Flexibility to work weekends, evenings, and holidays when needed

• High school diploma or equivalent preferred