THE J.CREW SUPPORT ASSOCIATE
[Hourly Part-Time, reports to a store director]
What The Role is All About
Our Support Associates:
Drive store sales through accurate and efficient execution of all receiving, stock, visual and cashwrap activities.
Respond to customers in the moment partnering with the team to deliver amazing service.
Provide an engaging and efficient checkout experience.
Use visual tools and resources to maintain and enhance in-store presentation.
Utilize knowledge and skills garnered from requisite training.
Are multi-taskers, jumping into any activity as needed to support the business.
Share feedback, ideas and insights with the management team.
What We Expect From You
Friendly, helpful and always smiling, for starters.
Be the best at what you do by achieving all your goals.
Bring your smarts; we want thinkers who always do the right thing.
Pride in your appearance and your store.
Technologically savvy while at the same time knowing that devices don't dominate dialogue.
An ability to be nimble and get on board with where we're headed.
How We Measure Results
Comply with merchandise handling guidelines and processes.
Execute merchandising and visual direction to standard.
Achieve Enterprise Selling targets by adhering to Standard Operating Procedures.
Achieve or exceed task-specific time standards.
Complete training with flying colors.
Our Support Associates:
Are at least 18 years old.
Communicate effectively and confidently.
Process information and operate store systems accurately.
Are available when we're busy, including: nights, weekends, and holidays.
Assist in processing and replenishing and keeping the store looking great.
Can bend, reach, stretch as well as lift, carry and move at least 40 pounds |18 kilos.
Can move around the store with ease and be accessible to customers.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
Los Angeles Fair Chance Initiative for Hiring (Ordinance 184652)
J. Crew Stores will consider for employment all qualified applicants with criminal histories in a manner consistent with the aforementioned ordinance. We will only ask about criminal convictions after a contingent offer of employment is made.