Station Manager

Introduction

Come move the world with us!

Wake up each day to be part of a  global movement. A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.

Make AIT Worldwide Logistics the next stop on your career journey!

See what our teammates say about working at AIT Worldwide Logistics.

Overview

The Station Manager is accountable for the P&L and operational oversight and management, leadership and direction of the station to provide quality service, customer satisfaction and operational proficiency that ensures growth and profitability goals/objectives are met. The Station Manager is responsible for implementation and compliance with company policies and procedures, quality standards, and other applicable regulatory guidelines, with respect to operational, administrative, customer service, marketing, and sales functions for the site. This position will develop and grow business in their dedicated region and will conduct business development activities.

Responsibilities

• Lead, direct, and manage all station functions to ensure that all departments and staff execute service agreements.

• Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.

• Responsible for business development, sales and marketing and new account development to ensure that maximum transportation revenue is generated for the station.

• Provide station staff with daily guidance, leadership and overall support on any issues relating to operations, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet customer needs.

• Develop and execute plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines, quality standards, and other regulatory requirements.

• Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives.

• Review and evaluate station P&L performance and establish short term goals to address any budgetary shortfalls.

• Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.

• Ensure that freight is being expedited in a safe and timely manner.

• Ensure safety methods and programs are implemented and maintained.

• Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients.

Qualifications

Education Qualifications

• High School Diploma with equivalent combination of work experience (may be considered) Required and

• Bachelor's Degree or equivalent Required

Experience Qualifications

• 5+ years industry experience required - logistics environment with International and Domestic experience Required and

• 3+ years supervisory or managerial experience Required and

• Proven experience managing a full P & L Required

Skills and Abilities

• Proficient in Microsoft Office (Outlook, Excel) (Medium proficiency)
• Able to perform all aspects of Domestic and International Operations including: customer service, dispatch, cargo and etc. (High proficiency)
• Ability to organize and perform multiple assignments in a high-volume, fast-work environment. (High proficiency)
• Ability to interact, communicate and maintain relationships with clients, vendors, customers in all levels of management. (High proficiency)
• Proven ability to lead and manage the activities of a diverse workforce. (High proficiency)
• Skilled problem solver with leadership qualities. (High proficiency)
• Excellent communication, decision and management skills. (High proficiency)
• General Computer Skills (Medium proficiency)

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State Required

• CargoWise software experience a plus, ITAR, DG or TSA work experience/regulations Required

Other Skills We Hope to See:

• A team player who works well with others - being respectful to our teammates is a Core Value!

• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.

• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.

• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail-on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.