State Traffic Management Center (Stmc) Operator

Gannett Fleming Camp Hill , PA 17001

Posted 4 months ago

Company Overview

At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.

Excellence Delivered As Promised. It's more than a slogan. It's our standard. It's the expectation we place upon ourselves as individuals and as a company. It represents our commitment to our valued clients, industry partners, and employees. It's our earnest pledge to do what we say. It's the core of who we are as a firm and the foundation upon which all of our relationships and projects are built.

What You Will Do

Gannett Fleming, Inc. is looking for a State Traffic Management Center (STMC) Operator to work in Camp Hill, PA. An employee in this job gathers real time transportation conditions from a wide variety of sources and analyzes historic transportation events in order to develop analytical work products for transportation, partner state agencies, and the first responder community use by: anticipating, preventing, mitigating, planning for, training, response, operations, and recovery of transportation events. This position has the potential for shift work.


A subset of this work is receiving and monitoring information on traffic events and conditions from multiple sources such as: first responder scanner feeds, closed circuit television (CCTV) feeds, INRIX or Speed data, open source information (Social Media, News Reports), Statewide Knowledge Center, Pennsylvania State Police (PSP) watch reports, and information from transportation partners to identify traffic events; these events will be verified by established means, once verified a determination of effect of the transportation system will be analyzed. The after effect establishes situational awareness which formulates into a course of action; information will be inputted into the road condition reporting system (RCRS) system, Advanced Traffic Management System (ATMS), operating Intelligent Transportation Systems (ITS) equipment to assist first responders and the traveling public in ensuring throughput on the transportation system.

  • Entering ticker/information for 511PA for Neighboring states and Partnering State Agencies

  • Assesses and plans the collection and analysis of information according to transportation incident management needs.

  • Gathers, assembles, and analyzes raw data from: PennDOT traffic databases, various open source resources, INRIX, Speed timing devices, ATMS (Advanced Transportation Management System), and RCRS (Road Condition Reporting System) to produce technical and performance reports.

  • Ability to deliver and participate in trainings for TMCs throughout the Commonwealth.

  • Coordinates situational awareness communication with: law enforcement, PSP Watch Officers, emergency response and incident management entities, PennDOT personnel, and others concerning transportation issues and events.

  • Ability to identify and provide recommendations for areas of improvement within traffic management from a statewide level.

  • Verifies reported events with Department personnel, PSP, and the Pennsylvania Emergency Management Agency (PEMA).

  • Determines the severity level of an incident and the level of appropriate incident response protocols, policies, and procedures based on existing and predicted traffic condition

  • Assists PennDOT Emergency Operations during major events and inclement weather impacting the Commonwealth.

  • Reviews and analyzes pre-scripted Dynamic Message Signs (DMS) information to ensure uniform and succinct messages for the traveling public.

  • Operates ITS field devices; such as CCTV Cameras, DMS, and Highway Advisory Radio (HAR), to assist in the directing of traffic and disseminating incident information to the public.

  • Review and assist with IT help desk tickets for statewide TMC Operation Systems: ATMS, RCRS, ITS devices, and other Traffic Management Center (TMC) software.

  • Review, deconflict, and enter information into RCRS for monitoring and analysis of incidents.

  • Collect, evaluate and prepare data needed to produce technical documents such as: TMC performance reports, STMC progress reports, operator logs, and other documents to improve STMC/TMC operations.

  • Answer questions from county, district, region, and central office personnel pertaining to transportation events and conditions and associated actions.

  • Participate, coordinate, and create emergency transportation operations training to include PEMA professional training and National Incident Management System (NIMS) training.

  • Performs other related work as required.

Minimum Qualifications

  • Two years of professional experience in the analysis of information that includes reporting upon conclusions and recommendations and,

  • Two years of professional experience in receiving, gathering, organizing, and disseminating information in the transportation incident management world (traffic, air, water, or rail) and,

  • One year of experience evaluating and coordinating information related to traffic data, incidents, or conditions.

  • Knowledge of the principles and practices of emergency management, transportation incident management (traffic, air, water, and rail), the devices used for effective traffic control.

  • Ability to read and interpret state and federal laws, PennDOT rules, regulations, and standard operating procedures.

  • Must be able to read and understand road, route, and geographic maps.

  • Communicate effectively verbally and in written form.

  • Background Screen will be required

Life at Gannett Fleming

For more than 100 years, we've been a leader in global infrastructure solutions with a focus on planning, design, technology, and construction management services for a diverse array of markets and disciplines. Across more than 60 offices, 2,500+ highly qualified professionals are united in an unyielding commitment to deliver excellence to every client and every project, every day.

Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans status or other characteristics protected by law.

Gannett Fleming will not sponsor an employment visa (e.g., H-1B visa), including any visa renewal during employment, for any candidate for this position. No relocation assistance will be provided for this position. Local residents will be given preference.

NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.

Location: Camp Hill, PAWorking Hours: 8 AM 5 PMEmployment Status: Potential Shift WorkInternal Requisition ID: 2019-5553

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State Traffic Management Center (Stmc) Operator

Gannett Fleming