State Police Dispatcher I

State Of Massachusetts Shelburne Falls , MA 01370

Posted 1 week ago

Receives,reviews and transmits emergency and law enforcement related communications byoperating multi-band sophisticated radio broadcast system, teleprocessingsystem, cellular emergency 911 telephone network and a worldwide policetelecommunications system under the rules and regulations of the Federal CommunicationsCommission to disseminate information on crimes and emergencies, answercomplaints and transmits broadcast orders to coordinate the dispatching of lawenforcement and other emergency personnel; Coordinates the communicationsactivities of National Attack Warning Systems, in accordance with the rules andregulations of the Federal Emergency Management Agency in the event of a publicemergency such as nuclear detonation or natural disasters such as hurricanes orfloods; Receives emergency and law enforcement related communications from thepublic via various communications devices, including emergency cellular 911 andenhanced 911 network and provides assistance as needed; Provides informationvia communications systems to coordinatethe activities of law enforcement personnel who are engaged in major lawenforcement actions such as high speed chases, surveillance, searches,restraining orders, search warrants etc; Provides information viacommunications systems to coordinate the activities of emergency personnel whoare engaged in major emergency actions such as natural disasters, medical,fires, domestic abuse, emergency medical, psychological commitments, etc.;Utilizes numerous federal, state, municipal law enforcement and emergencycommunication systems for the purpose of receiving, evaluating and forwardinginformation to other federal, state, municipal and international lawenforcement and emergency agencies; Responds to requests for information fromworldwide law enforcement agencies relative to missing or wanted individuals,criminal histories, stolen property, sensitive intelligence such as druginterdiction and terrorist activities, stolen property, etc; Receives andreviews requests, and coordinates the emergency transport of human blood and/ororgans to and various medical facilities throughout the Commonwealth and/ornationwide, as required; Responds to requests for information via telephone,from other agencies, the news media and the general public to provide both lawenforcement-oriented and general information concerning weather conditions,road conditions and travel directions; Maintain records of radio transmissionsand teleprocessing systems received and/or transmitted and maintain files ofsuch records; Maintains and operates and emergency TDY system for the hearingimpaired public; Facilitates a language line system for the non-Englishspeaking public; performs related duties as required.

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:
Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of communications systems, or (B) the substitutions below.


I. A diploma as evidence of graduation from a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for the required experience.*

  • Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements:
After appointment, employees must obtain certification in a basic telecommunicators course.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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State Police Dispatcher I

State Of Massachusetts